What are the responsibilities and job description for the Security Officer position at fourseasons?
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA. About the role: The Security Officer plays a vital role in ensuring the safety and security of guests, employees, and hotel property at Four Seasons Hotel Gresham Palace Budapest. This role delivers exceptional service while maintaining a secure and professional environment in line with Four Seasons standards. What you will do: Monitor and patrol hotel premises to ensure the safety of guests, staff, and property at all times. Respond promptly and effectively to emergencies, incidents, and guest concerns in a calm and professional manner. Control access to the property by verifying credentials and monitoring entrances and exits. Conduct regular inspections of hotel facilities, identifying and reporting any safety hazards or suspicious activity. Assist guests and employees with security-related inquiries, providing support in a courteous and helpful manner. Handle lost and found items according to hotel procedures. Prepare detailed incident reports and maintain accurate security logs. Collaborate closely with other departments to ensure a seamless and safe guest experience. Ensure compliance with hotel policies, local regulations, and safety standards at all times. What you bring: Previous experience in a security role, hospitality environment preferred. Strong awareness of safety and security procedures and protocols. Excellent observational and problem-solving skills. Ability to remain calm and professional in high-pressure situations. Good communication skills in English; Hungarian is an advantage. Professional appearance, integrity, and a strong sense of responsibility. Flexibility to work shifts, including nights, weekends, and holidays. What we offer: Competitive Salary, wages, and a comprehensive benefits package Annual Bonus Private Health Insurance Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort based on your tenure with the company Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals 50% discount in Múzsa Bar and Kollázs Restaurant Employee Assistance Program Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.