What are the responsibilities and job description for the Front Desk Receptionist-Part-Time (Overnight) position at fourseasons?
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. About the Role: Four Seasons Hotel and Residences New Orleans is seeking a Front Desk Receptionist to join our dynamic Front Office overnight team. We are looking for someone with excitement and dedication in serving our guests while working alongside others to help create memorable guests' moments and experiences. What you will do: Greet and check in guests efficiently, ensuring correct room type and rate. Handle check-outs, settle bills accurately, and confirm guest satisfaction. Maintain a balanced cash bank; process payments, currency exchange, and reconcile transactions. Provide top-tier hospitality, resolve guest inquiries and requests promptly. Use hotel systems for check-in/out, reporting, and room assignments. Assist with reservations and guest calls when needed. Uphold Four Seasons standards and work harmoniously with the team What you bring: Knowledge of OPERA required Minimum two years’ experience working in luxury Hospitality or Customer Service required Ability to multi-task on several tasks at once Work authorization in the United States required What we offer: A Rewarding Work Culture, with mentoring, training and development opportunities 401k participation with a company matching program after 30 days of employment Discounted Accommodations at Four Seasons Worldwide Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary uniforms that are laundered by our housekeeping department Discounted parking near hotel And much more! Schedule & Hours: This is a Part-time position. Candidate must be able to work the overnight shift (11 p.m. to 7:30 a.m.) on Saturdays and Sundays, at minimum. There may be other opportunities to work additional hours on various shifts. Want to know more about working for Four Seasons? Visit us at: Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/ YouTube: http://bit.ly/WeAreFS Facebook: http://bit.ly/WeAreFS_FB LinkedIn: Four Seasons Hotel and Residences New Orleans Twitter: http://bit.ly/WeAreFS_TW Instagram: http://bit.ly/WeAreFS_IG See what our employees are saying at: #FSEmployee Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.