What are the responsibilities and job description for the Stewarding Supervisor position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role:
Four Seasons Hotel and Residences New Orleans is seeking candidates to join its Food and Beverage team as a Stewarding Supervisor. As our Stewarding supervisor, you will play an essential leadership role within our Food & Beverage operation, helping to create the exceptional standards of cleanliness, organization, and service that define the guest experience. You will also guide and support the stewarding team, ensuring the seamless operation of back-of-house areas while fostering a culture of teamwork, accountability, and excellence.
In this role, you will thrive in a collaborative environment where every contribution matters. By leading with integrity, supporting your team’s success, and maintaining the highest standards of sanitation and efficiency, you will help deliver the world-class service and luxury experience for which Four Seasons is renowned.
What You'll Do
- Lead and support the stewarding team by coordinating daily operations, providing training and performance guidance, and maintaining high standards of cleanliness and organization throughout back-of-house and employee dining areas.
- Ensure all china, glassware, silverware, pots, pans, utensils, and kitchen equipment are properly cleaned, sanitized, and stored in accordance with established food safety and sanitation standards.
- Maintain a safe and sanitary work environment by cleaning kitchen production areas and safely handling, storing, and utilizing cleaning chemicals, materials, and protective equipment.
What You Bring
- One to two years’ experience working in Stewarding preferred
- ServSafe certification required
- Work authorization in the United States
What To Expect
- Enjoy a dynamic and flexible schedule that supports hotel operations, including mornings, evenings, weekends, holidays, and special events in a fast-paced luxury hospitality environment.
- Stay active throughout your shift, with continuous movement between kitchens, stewarding areas, and hotel service spaces while ensuring exceptional cleanliness and operational excellence.
- Collaborate across departments daily, building strong partnerships and maintaining clear communication to deliver seamless service and an outstanding guest experience.
What We Offer
- A Rewarding Work Culture, with mentoring, training and development opportunities
- Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
- 401k participation with a company matching program after 30 days of employment
- Discounted Accommodations at Four Seasons Worldwide
- Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary uniforms that are laundered by our housekeeping department
- Discounted parking near hotel
Want to know more about working for Four Seasons? Visit us at:
Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/
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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal