Residential Security Manager

The Security Manager is leads the implementation and management of the Residential Security, Health & Safety, Life, Fire & Safety programs and operations, as well as the training of the security team and residential team . Must be “ hands on” and provide the leadership and direction required to motivate and ensure the smooth and efficient operation of the Residences . The Security Manager acts as the Manager on Duty for the property and forms part of the Emergency Response team . May be required to supervise overnight team in all their duties and act as a leader of service delivery.

What you will do:

• I mplement and maintain a Health and Safety Managemen t system including maintaining safety statements, risk a sses sments and appropriate training

• S chedule, discipline and direct security personnel in all aspects of s ecurity policies and procedures

• Take an active role in the development and implementation of the property's f ire and e mergency plan , Fire and E mergency Response preparedness plan and all related training including conduct ing regular fire d rills

• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports . Advise and recommend a wide variety of control measures appropriate to the incident or event . Directs and/or assists in internal and external investigations.

• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

• C ontrol and maintain the order of systems, including but not limited to the CCTV, access control system, alarm sy stem and fire protection system and establish escalation plan for systems fault s and issues in a timely manner

• A bility to respond properly to all types o f emergency or safety situation

• A bility to manage and supervise the day to day security employees of the property and to ensure the safety and security of all residents, employees, personnel and the property

• L iais e between the Residential Division and the supporting hotel/ HUB leaders ( mainly Hotel Director of Security) and departments to ensure all residential business is conducte d in a timely manner , to the highest standards of execution .

• Direct all employees in identifying , implementing, and maintaining security processes, practices, and policies throughout the Residences to reduce risks, respond to incidents, and limit exposure and liability in all areas of financial, physical, personal, and reputation risk.

• Create and implement all policies and procedure s regarding security and safety including but not limited to, crisis management plan and park procedures

• R ecommend preventive safety and security measures, prevent situations that could jeopardize the reputation of the Residences, investigate crimes committed against the prop erty, homeowners, and employees

• Conduct key audit and control tasks to ensure as entrusted by the Engineering Manager to ensure co mpliance with local legislation
  

What you bring:

• Fluent in English, written and verbal; additional language skills an asset

• Previous administration of persons in lifesaving or property protection situations

• Able to obtain all required c ertifications in CPR, F irst A id, AED, fire preven tion/fighting and crowd control or any other licenses as required by the District of Columbia

• Previous police / securit y experience with p referred NEBOSH/ IOSH /CPP certification

• A valid full driver’s l icense is required

• P ool safety training

• Ability to c ommunicate security-related concepts to a broad range of te chnical and non-technical staff

• Experienced with business continuity planning , auditing, and risk management

• A bility to develop consensus within an organizational climate of diverse operations

• Broad knowledge of Engineering and Security systems

What we offer:

• Competitive salary and a comprehensive benefits package

• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary uniforms and dry cleaning for business clothing

• Paid holidays, vacation, and sick days

• Culinary, retail and wellness experiences at special rates

Annual salary range for this role is 75k-80k.