What are the responsibilities and job description for the Greeter position at Four Seasons?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
About The Role
The Four Seasons Hotel Philadelphia is seeking a Greeter to join our Security team. The primary responsibility will be ensuring that guests are organized and adhere to reservation protocols while waiting for entry, particularly during busy peak hours. The ideal candidate must be proficient with computers, able to use an electronic reservation system to verify guest bookings, and maintain a smooth, orderly line. Excellent customer service skills are essential, as this role involves interacting with guests and ensuring a positive experience while enforcing entry guidelines.
What You Will Do
The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
COMPLIMENTARY
Want to know more about working for Four Seasons? Visit us at:
You Tube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
About The Role
The Four Seasons Hotel Philadelphia is seeking a Greeter to join our Security team. The primary responsibility will be ensuring that guests are organized and adhere to reservation protocols while waiting for entry, particularly during busy peak hours. The ideal candidate must be proficient with computers, able to use an electronic reservation system to verify guest bookings, and maintain a smooth, orderly line. Excellent customer service skills are essential, as this role involves interacting with guests and ensuring a positive experience while enforcing entry guidelines.
What You Will Do
- Manage and direct guest lines to maintain an orderly flow.
- Use an electronic reservation system to verify guest access and booking details.
- Provide excellent customer service by interacting with guests in a polite and professional manner.
- Enforce entry policies and dress codes while ensuring the safety of all guests.
- Remain calm and efficient during busy peak times to ensure a seamless experience for guests.
The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
- Proficiency with computers and electronic reservation systems.
- Strong customer service skills with the ability to interact courteously with guests.
- Ability to maintain order and manage high-traffic periods.
- Prior security or customer service experience is a plus.
COMPLIMENTARY
- Room night stays at Four Seasons worldwide
- Employee meals prepared by our culinary team
- Dry cleaning and alteration of employee uniforms
- Medical, Dental, and Vision coverage
- Parking and Septa access
- City Fitness membership
- PTO and Nine (9) Paid Holidays
- 401k participation with a company matching program
- 100% Company-Paid Parental Leave
- Growth Opportunities with Four Seasons
Want to know more about working for Four Seasons? Visit us at:
You Tube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf