What are the responsibilities and job description for the Concierge / Receptionist position at Four Seasons Racquet Club?
Overview
We are seeking an energetic and professional Concierge / Receptionist to be a welcoming face for our organization. This vital role combines front desk responsibilities with administrative support, ensuring a smooth and positive experience for members, guests and team members alike. The ideal candidate will demonstrate exceptional customer service skills, organizational prowess, and proficiency with simple office management tools. Your enthusiasm and attention to detail will help foster a warm, efficient environment that reflects our commitment to excellence. We are seeking either a full time team member (includes benefits, paid time off, discounts, etc) or two part time team members.
Responsibilities
- Greet visitors, clients, and vendors warmly, providing a professional first impression at all times
- Manage multi-line phone systems with courteous phone etiquette, directing calls accurately and efficiently
- Handle front desk operations including scheduling clinics, lessons and maintaining a tidy reception area
- Support office management tasks such as calendar management and email correspondence
- Coordinate with team members to ensure timely communication and support customer service inquiries promptly
Experience
- Proven office experience in a receptionist or administrative support role
- Strong clerical skills including data entry
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
- Demonstrated customer service expertise with a friendly and professional demeanor
- Familiarity with multi-line phone systems, online booking tools or Google Workspace tools are a plus
Join us to be the friendly face that keeps our organization running smoothly! Your proactive approach and dedication will make a real difference in creating an inviting atmosphere for everyone who walks through our doors.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $22