Food and Beverage Supervisor

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.

About The Role

We are seeking a dedicated and service‑driven Food & Beverage Supervisor to join our Residence Club Seasons Restaurant team. This Supervisor plays a vital role in ensuring exceptional guest experiences, supporting daily operations, and maintaining Four Seasons‑level service standards. The ideal candidate is hands‑on, proactive, and committed to fostering a positive and professional work environment.

What You Will Do

• Supervise and support employees during set‑up, service, and breakdown to maintain seamless operations.
• Communicate shift goals effectively and delegate responsibilities to the team.
• Assist in expediting food orders to uphold Four Seasons timing and presentation standards.
• Inspect and verify completion of all side work procedures before service begins.
• Submit and follow up on work orders to maintain proper functioning of all kitchen equipment.
• Provide continuous training and development for servers, server assistants, and other service staff.
• Maintain high levels of motivation, morale, and engagement within the Front‑of‑House team.
• Support a clean, safe, and organized working environment throughout all service areas.
• Act as the Manager‑on‑Duty in the absence of leadership.
• Respond appropriately to emergency or safety situations within the Residence Club.
• Perform additional tasks or projects assigned by Residence Club management.
• Maintain a clean, inviting, and visually appealing physical environment for guests and staff.
• Ensure service staff consistently meet Four Seasons guest‑service standards, including guest name recognition and personalized service.
• Oversee the Barista counter, ensuring food freshness and proper operation of espresso equipment.
• Document operational glitches accurately and follow up promptly to resolve issues.
• Ensure consistency, quality, and presentation of all food and beverage offerings.
• Leading pre‑shift meetings to communicate updates, policies, and service focus areas.
• Maintaining operational logs regarding equipment needs, guest issues, and staff updates.
• Collaborating with other departments—including Housekeeping, Engineering, Stewarding, and Laundry—to support seamless guest experiences.
• Understanding all menu items, including ingredients, preparation methods, and proper service techniques.
• Creating staff schedules and submitting them for manager approval.
• Updating staff information boards with schedules, events, and relevant communication.
• Hosting during service by greeting guests, managing seating, and ensuring all guest information is relayed accurately to the team.
  
  

What You Bring

• Reading, writing and oral proficiency in the English language
• Previous supervisory or management experience, preferred
• Food and beverage service experience preferred
• Must be 21 years of age
• Must have a valid California Driver’s License
• RBS and San Diego County Food Handlers (not required upon hire)
  
  

What We Offer

• Hourly Rate: $26.55
• 401(k) Retirement Savings Plan
• Excellent training and development opportunities
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
  
  

Schedule & Hours

• Full Time
• Early mornings, evenings, weekends, and holidays
  
  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf