What are the responsibilities and job description for the Host/Hostess position at Four Seasons Hotel and Residences New Orleans?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is now accepting candidates to join our Miss River team as a host/hostess. The Host(ess) is the first interaction for guests in our Restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.
What You Will Do
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is now accepting candidates to join our Miss River team as a host/hostess. The Host(ess) is the first interaction for guests in our Restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.
What You Will Do
- Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
- Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections.
- Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set.
- Develop a complete working knowledge of the menus, menu ingredients and restaurant information.
- One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset
- Ability to operate computer equipment and other food & beverage computer systems
- Strong communication skills
- Benefits package including Medical benefits and company match 401k plan
- Vacation, Sick and Holiday pay (9 paid holidays including Mardi Gras)
- Excellent Training and Development opportunities
- Discounted Accommodations at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals and Discounted Parking
- This is a full-time position. Candidates must be able to work afternoons, evenings, nights, weekends and holidays.