What are the responsibilities and job description for the Bell Attendant position at Four Seasons Hotel and Residences New Orleans?
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates join our Guest Services team as a Bell attendant. As a Bell Attendant, you play an integral role in creating exceptional first and last impressions for our guests. You bring energy, professionalism, and a genuine passion for hospitality, ensuring every interaction reflects the world-class service for which Four Seasons is known. Success in this role comes from a commitment to personalized guest care and a collaborative spirit, recognizing that unforgettable experiences are achieved when we work together, value each other's contributions, and support one another as a team.
What You'll Do
Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/
YouTube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates join our Guest Services team as a Bell attendant. As a Bell Attendant, you play an integral role in creating exceptional first and last impressions for our guests. You bring energy, professionalism, and a genuine passion for hospitality, ensuring every interaction reflects the world-class service for which Four Seasons is known. Success in this role comes from a commitment to personalized guest care and a collaborative spirit, recognizing that unforgettable experiences are achieved when we work together, value each other's contributions, and support one another as a team.
What You'll Do
- You assist guests with luggage upon arrival and departure, complete deliveries and pickups from guest rooms, and transport guest and hotel packages as needed.
- You warmly greet guests and escort them to their rooms, deliver luggage during check-in, and retrieve luggage upon departure, ensuring it is transported to storage or the Front Drive.
- You maintain accurate records of all luggage deliveries and pickups.
- You create exceptional guest experiences by handling every interaction with professionalism and genuine hospitality, accommodating special requests whenever possible. You also respond to guest inquiries and provide information regarding hotel services, operating hours, key personnel, property events, and local directions, while resolving concerns promptly and effectively.
- High level of attention to detail
- Ability to work quickly and multi-task
- Previous experience within a hotel is preferred
- Work authorization in the United States
- A flexible full-time schedule, working approximately 40 hours per week, including evenings, weekends, holidays, and special events based on business needs.
- A dynamic, guest-focused environment where you will engage with guests and collaborate with team members to create memorable and personalized experiences.
- An active, fast-paced setting that requires continuous movement and standing throughout your shift while supporting operations across the hotel.
- A hands-on role with variety each day, requiring the ability to lift, push, and pull luggage and equipment, and comfortably work both indoors and outdoors in varying weather conditions.
- A Rewarding Work Culture, with mentoring, training and development opportunities·
- Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program·
- 401k participation with a company matching program after 30 days of employment·
- Discounted Accommodations at Four Seasons Worldwide·
- Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras·
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary uniforms that are laundered by our housekeeping department·
- Discounted parking near hotel·
- And much more!
Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/
YouTube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal