What are the responsibilities and job description for the Spa Guest Services position at Four Moons Spa?
About Us
Four Moons Spa is a serene, luxury wellness destination where every detail matters. Our Spa Guest Services team plays a vital role in creating a seamless, elevated experience for every guest—working behind the scenes and in guest-facing moments to ensure our space feels beautiful, welcoming, and serene at all times.
Key Responsibilities
- Warm Welcome: Greet and escort guests to treatment areas, offering water or tea with genuine hospitality.
- Elite Customer Service: Anticipate customer needs, surprise and delight guests through exceptional customer care.
- Guest Comfort: Manage and maintain locker rooms, ensuring they are clean, stocked, and guest-ready at all times.
- Treatment Prep: Prepare treatment rooms and outdoor areas, stocking supplies and setting the ambiance for upcoming services.
- Housekeeping & Organization: Stock, fold, and organize towels, robes, and linens; wash dishes and maintain the cleanliness of all guest areas.
- Inventory Support: Help stock and track inventory of teas, sprays, and other spa essentials.
- Property Care: Keep the spa property organized, clean, and visually appealing at all times.
- Team Support: Work collaboratively with spa coordinators, therapists, and management to deliver a flawless guest experience.
Qualifications
- Warm, friendly, and professional demeanor with excellent guest service skills.
- Detail-oriented and proactive, with a passion for creating beautiful spaces.
- Ability to multitask and work efficiently in a fast-paced, high-end environment.
- Comfort with light physical tasks such as lifting laundry baskets, bending, and standing for extended periods.
- Flexible schedule availability, including weekends and evenings.
Ideal Candidate
You’re the type of person who notices the little things and takes pride in creating an inviting, harmonious space. Whether it’s folding a robe perfectly, setting out tea for a guest, or preparing a treatment area with intention, you know that these thoughtful touches are what make an experience unforgettable.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $18