Housekeeping Floor Manager

Perks

Medical, dental, vision, life and disability coverage plan, vacation days, personal days, paid holidays and sick paid time off per year.

Fouquet's New York is in search of an experienced Housekeeping Floor Manager to monitor the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests and visitors. Some of the primary responsibilities include assigning tasks to housekeeping staff, identifying, and reporting cases of tardiness, monitoring cleaning supplies, and communicating any critical information to the housekeeping Director.

Responsibilities

• Ensure customer satisfaction from arrival to departure in accordance to standards, provide guest service above and beyond all expectations
• Ensure that cleanliness and high service standards are maintained in all areas of responsibility.
• Inspect all rooms and ensure they are up to standard
• Work closely with the Engineering by reporting all work orders as soon as possible
• Provide daily updates to the Director of Housekeeping & Asst. Director of Housekeeping on progress and status of each area of responsibility
• Complete all required forms (room status, late check outs, employee competencies, productivity and absenteeism daily
• Maintain correct inventories of all OS&E items
• Complete all special projects in a timely manner
• Be an active team player with a hands-on approach when manpower is in shortage
• Train employees to be perfectly groomed at all times
• Monitors the condition of all housekeeping equipment for proper maintenance, cleaning and repair to protect assets and ensure maximum efficiency and a safe work environment
• Be able to work in a standing position for long periods of time up to 8 hours a day
• Ensures safe chemical handling and proper chemical usage procedures
• Give feedback to employees in a positive and encouraging manner in order to maintain an overall high performance.

Qualifications

• Work experience as a Housekeeping Floor Manager or similar role for at least 2 years.
• Experience working in Microsoft Office, Google applications.
• Flexibility to work various shifts, including evenings, weekends and Holidays.
• The ability to stand for extended periods of time.
• Ability to lift, push, and pull required load (usually about 40 lbs)
• Excellent organizational, time, and team management skills.
• Exceptional customer service skills.
• Effective communication skills.
• High school diploma or GED.

Job Type: Full-time

Benefits: Health/Vision/Dental Insurance, Life Insurance, Paid Time Off

Salary: $66,300 - $70,000

Fouquet's New York is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.