What are the responsibilities and job description for the In Room Dining Server position at Fouquet's Hotel New York?
In Room Dining Server
Reports to: Director of Food & Beverage
Salary: $25 per hour
Fouquet’s New York is seeking a detail-oriented and service-driven In Room Dining Server to join our Food & Beverage team. The In-Room Dining Server is responsible for delivering a refined, personalized, and seamless dining experience to hotel guests in the privacy of their rooms. This role requires exceptional attention to detail, strong food and beverage knowledge, and adherence to Fouquet’s service standards. The IRD Server represents the elegance and precision of Fouquet’s while ensuring efficiency, discretion, and warmth.
Responsibilities:
Maintain knowledge of hotel policies including special offerings, and events.
Focus on driving guest satisfaction and team performance to the highest level of service.
Have a working knowledge of security procedures.
Deliver food, beverages, and amenities to guest rooms following established luxury service standards
Set up trays and tables according to Fouquet’s presentation guidelines
Provide full service in guest rooms when required (table setup, course sequencing, wine service, clearing)
Ensure all orders are accurate, complete, and delivered within established time frames
Communicate clearly with kitchen and management regarding special requests and VIP amenities
Handle guest interactions professionally, anticipating needs and offering personalized service
Maintain cleanliness and organization of IRD stations, service areas, and equipment
Process payments accurately using the POS system
Follow all health, safety, and sanitation standards
Qualifications:
At least 2 years of experience in a hotel or a related field preferred.
Strong attention to detail and organizational skills
Ability to work independently and efficiently
Professional appearance and demeanor
Must be able to effectively communicate both verbally and written, with employees and guests in an attentive, friendly, courteous and service oriented manner.
Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.
Must be flexible to work variable shifts. Work schedule varies and will include working on holidays, and weekends.
Job Type: Full-Time
Hotel Barriere Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Salary : $25