What are the responsibilities and job description for the Catering Sales Assistant position at Founding Farmers Restaurant Group?
CATERING SALES ASSISTANT
Our Catering Sales Assistant is an organized, detail-oriented hospitality professional who plays a critical role in supporting our Catering and Events Sales Team. This role serves as a key point of contact for clients and internal stakeholders, helping to guide events from initial inquiry through post-event follow-up. With a strong focus on communication, accuracy, and service, the Catering Sales Assistant helps ensure every event is thoughtfully planned, flawlessly executed, and reflective of our brand standards. This position requires a proactive mindset, a passion for hospitality, and the ability to manage multiple priorities in a fast-paced collaborative environment. This role is ideal for someone looking to build a career in event design, offering hands-on exposure and development toward an Event Designer position.
WHAT OUR CATERING SALES ASSISTANT DOES:
- Respond to inquiries with detailed information gathering and ensure timely follow-up
- Handle and process drop-off catering orders, including follow-up and billing
- Prepare for production meetings to ensure timely, complete, and accurate information is communicated to each department manager in advance
- Create menu cards and other event-related materials
- Source specialty items for events
- Proposal drafting, menu creation, and event designing with routine revisions of outstanding proposals and follow-up with clients
- Assist with billing and post-event follow-up with clients, outside vendors, and captains
- Assist with marketing efforts to develop prospective client lists and participate in proactive outreach
- Assist in managing deposits and A/R collections
- Attend events and provide on-site support
- Customer service, post-event follow-up phone calls, thank you notes
- Maintain CRM module, ensuring follow-up and that information is accurate
- Performs all other duties as assigned
WHAT YOU NEED TO BE A CATERING SALES ASSISTANT:
- College degree, or relevant hospitality/catering experience
- 1- 3 years of experience in the hospitality industry
- Strong understanding of catering operations and logistics
- Passion for hospitality, entrepreneurial spirit
- Strong communication, organizational and problem-solving skills
- Technical proficiency – Microsoft Office suite, Canva, familiar with learning and onboarding to new software
- Team player, interpersonal skills
WHAT WE OFFER:
- Competitive pay
- Health insurance plans available for as low as $150 per month after 30 days of employment
- Dental and vision plans
- Paid time off
- $300 dining credit per month for Farmers Restaurant Group
- Paid pregnancy and parental leave
- Voluntary benefits: short-term disability and accident insurance
- Free access to company massage therapist
- Discounted gym & yoga membership
- Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
- Training and career growth opportunities
- Free Employee Assistance Program
Salary : $55,000 - $65,000