What are the responsibilities and job description for the Office Administrator / Receptionist position at Founders Insulation?
Job Overview
We are seeking a dynamic and highly organized Office Administrator / Receptionist to join our team! This vital role combines front desk responsibilities with comprehensive office management, ensuring smooth daily operations and a welcoming environment for clients, vendors, and staff alike. You will be the first point of contact, providing exceptional communication and administrative support that keeps our office running efficiently. Your proactive approach, multitasking skills, and attention to detail will help foster a positive workplace atmosphere and support our organizational goals.
Duties
- Handle all incoming calls with excellent phone etiquette, scheduling new clients for sales appointments in our CRM, or directing inquiries to the appropriate departments or personnel.
- Respond to incoming email and online requests for service.
- Manage calendar schedules for meetings, appointments, and events, coordinating logistics to optimize time management.
- Handle sending and following-up on invoices to clients.
- Assist with human resources tasks such as onboarding new employees, maintaining personnel files, and supporting training & development initiatives.
- Support office management activities including filing, document organization, supply inventory control, and maintaining a clean, organized workspace.
- Manage payroll processing and assist with budgeting activities to monitor expenses effectively.
- Collaborate with vendors for office supplies and equipment maintenance to ensure operational continuity.
- Maintain confidentiality of sensitive information while demonstrating excellent communication skills across all levels of the organization.
Experience
- Proven experience in office administration or clerical roles within a professional environment.
*
- Prior experience working with a CRM, such as HouseCall Pro, Service Titan, Salesforce, etc. is preferred
- Familiarity with bookkeeping software such as QuickBooks is preferred.
- Demonstrated ability to manage schedules efficiently using calendar management tools.
- Knowledge of vendor management processes including procurement and invoice processing.
- Background in human resources tasks such as onboarding, payroll support, or employee training is advantageous.
- Strong organizational skills with keen attention to detail in filing systems and record keeping.
- Excellent communication skills—both verbal and written—with a friendly yet professional demeanor.
- Ability to handle multiple priorities simultaneously while maintaining a positive attitude in a fast-paced environment. Join us in this exciting role where your organizational prowess and proactive spirit will make a meaningful impact every day! We are committed to fostering an inclusive workplace that values teamwork, innovation, and continuous growth—where your contributions truly matter!
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $30