What are the responsibilities and job description for the Employee Benefits Customer Service Representative position at Foundation Risk Partners?
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Pierce Insurance Agency team in Farmville, NC.
Job Summary
At Pierce Insurance Agency, Inc., we pride ourselves on building strong client relationships and providing top-tier benefits insurance solutions. We are in search of a Customer Service Representative with a positive attitude, patience, and excellent communication skills who work well in a team environment.
Essential Functions
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO)
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Job Summary
At Pierce Insurance Agency, Inc., we pride ourselves on building strong client relationships and providing top-tier benefits insurance solutions. We are in search of a Customer Service Representative with a positive attitude, patience, and excellent communication skills who work well in a team environment.
Essential Functions
- Handle inbound and returned calls as well as email
- Completes enrollment, data entry, maintain database, research, and resolve customer problems.
- Maintain HIPAA requirements for confidentiality.
- Minimum of three years of experience within employee benefits
- Must hold an active NC Life & Health Insurance License
- Excellent verbal and written communication skills
- Strong multitasking, time management, and organizational skills
- Proficient with computer applications
- Ability to multitask in a fast-paced environment
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO)
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
