What are the responsibilities and job description for the Funeral Director position at Foundation Partners Group?
Who We Are
Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.
Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.
What You Will Do
The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.
Overview & Responsibilities:
- Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
- Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
- Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
- Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
- Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
- Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
- Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
- Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
- Completes tasks and details resulting from the arrangement conference
- Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
- Conducts and attends funeral services regularly
- Leads all post-service follow-ups as needed
Requirements & Qualifications:
- Current state licensure for funeral directing & embalming
- Self-motivated and energetic
- Strong oral and written communication skills
- Caring, empathetic, and committed to providing best-in-class service to customers
- Sensitivity and knowledge of different philosophical systems and religions
- Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Valid state-issued driver's license with a clear driving record
What We Offer
Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
Competitive Pay and Benefits:
- Medical, dental, prescription, and vision insurance
- Vacation, sick, and holiday pay
- Wellness Rewards
- 401k with company match
- Company-paid life insurance, long-term disability, and short-term disability
Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.
Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.