Tax Help Program Coordinator - Prosper Centers North and South

Position Description: The Program Coordinator supports implementation of the tax program through coordination of specific activities, training and supervision of seasonal staff, and site management. 

Primary Duties/ Responsibilities 

• Participate in tax program planning
• Support tax program operations
• Update and develop program materials
• Coordinate specific projects as assigned by the Tax Program Manager
• Train and supervise seasonal staff
• Coach and support volunteers
• Provide one-on-one support to tax program clients, including tax preparation and general inquiries
• Other duties as assigned

Qualifications

• Strong customer service skills
• Excellent oral and written communication skills in English and Spanish required
• Ability to work in a fast-paced environment and maintain composure and patience under pressure
• Ability to work in a team while also handling independent responsibilities 
• Proficiency with technology and knowledge of computer operations and software (e.g. Microsoft Office and Google Drive applications)
• Maintain IRS tax certifications and continually expand tax knowledge (training provided)

Working Conditions/Physical Environment: Position requires sitting with extensive keyboard use, may include long periods of standing and walking when managing a tax site, and may include carrying materials and supplies for site setup. 

Compensation: $25.00/hour

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by their supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.