Risk & Insurance Manager

Position Description: 

The Risk & Insurance Manager is responsible for developing, implementing, and overseeing Foundation Communities’ risk management and insurance strategies. This role ensures the organization’s real estate portfolio and operations are protected through proactive risk identification, mitigation planning, insurance procurement, and claims management. The position collaborates across departments to promote a culture of safety, compliance, and preparedness, with a focus on both property and personnel-related risks.

Primary Duties/Responsibilities:

• Responsible for keeping property Emergency Action Plans (EAP) updated, periodic training/re-training of staff.
• In collaboration with applicable department directors, support staff in readiness for extreme weather events, ensure property emergency supplies on hand in alignment with the EAPs.
• With HR and/or department directors, coordinate risk management trainings as needed.
• Conduct property inspections at least annually and report out to appropriate departments with risk management recommendations; track and verify that all recommendations are implemented.
• Collaborate with asset and property management on annual property budgets to ensure any necessary risk management upgrades or emergency supplies are planned.
• Oversee FC’s small fleet of vans, collaborate with drivers and their supervisors to ensure compliance with all FC and insurance protocols.
• Oversee incident reporting policies and processes, train staff on incident reporting, review incident reports and follow up/support staff as needed – may require occasional after-hours response. 
• Analyze trends and identify areas for improved risk management strategies, report incidents to insurance as required.
• Collaborate with leadership on annual insurance renewals, placement strategy, cost evaluation, bid analysis, etc. 
• Manage insurance claims from loss to closure.
• Process insurance certificates and respond to requests for updates
• Schedule and facilitate insurance inspections across the portfolio, follow up on findings and recommendations; manage any broker- or carrier-related process development and reporting. 
• Provide staff resources and trainings on vendor insurance requirements, collaborate with Accounting on vendor COI tracking and checks/balances
• Attend insurance and risk management trainings and any required conferences to stay current on industry best practices.
• Review training materials provided by our captive, determine applicability, and distribute them to site teams (dashboards, email updates, occasional group training to property mgmt. team).
• Provide periodic updates to leadership on overall risk trends and mitigation recommendations.
  • Other duties as assigned.

Minimum Requirements:

Education: Bachelor’s degree in risk management, Insurance, Business Administration, Finance, or a related field — or equivalent professional experience in risk management or insurance coordination in lieu of a degree.

Experience: Minimum of 5 years of experience in risk management, insurance coordination, or related, preferably in a nonprofit or real estate setting. 

 Technical Skills: 

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with risk assessment tools and incident reporting systems.

 Knowledge: 

• Strong understanding of insurance policies (property, liability, auto, workers’ comp).
• Knowledge of emergency and disaster preparedness.
• Knowledge of loss mitigation best practices.

Soft Skills: 

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively across departments.

Preferred Requirements:

• Professional certification such as ARM (Associate in Risk Management), CPCU, or CRM. 
• Experience working with nonprofit housing organizations or affordable housing portfolios. 
• Familiarity with captive insurance programs or working with brokers and carriers. 

Compensation

 Starting at $75,000 /annually

 This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.