Case Manager

Company Description

At Foster Wallace, we show up for people on their worst days. Our clients have been hurt in car accidents, dog bites, and incidents that turned their lives upside down. They come to us scared, overwhelmed, and looking for someone they can trust. From the very first phone call, we are committed to earning that trust. We listen before we talk, and we hire people who understand why that matters.

We're not a faceless firm. We're Kansas City people who genuinely care about this community, and we show up for it every single month through our giving efforts. Hundreds of five-star Google reviews reflect what we've built; real relationships, cutting-edge technology working behind the scenes, and a team that treats every client like a neighbor.

We're growing, and we're looking for someone to grow with us.

Role Description

This is a great opportunity for someone who wants to build a real career in the legal field from the ground up. As a Case Manager at Foster Wallace, you'll be embedded in the day-to-day life of an active personal injury practice, working directly alongside paralegals and attorneys on real cases for real clients. You won't be on the sidelines; you'll be part of the team that moves cases forward.

Your responsibilities will include maintaining case files and documentation, coordinating with our medical records team, communicating with medical providers regarding treatment and billing, sending letters of representation and routine correspondence, requesting videos and physical evidence, greeting clients, and supporting our paralegals and staff across the case lifecycle.

This role is what you make of it. We invest in people who show up, pay attention, and want to keep growing.

Qualifications

• Proficiency in Microsoft Office and Google Workspace
• Strong organizational skills and attention to detail
• A customer service mindset; our clients are going through something hard and how we treat them matters
• Comfortable thinking on your feet and finding solutions
• Legal experience is not required but familiarity with medical or legal terminology is a plus
• Bilingual Spanish speakers are always encouraged to apply

Compensation & Benefits

• $37,500 – $42,000 annually; this is a non-exempt position eligible for overtime
• Health, dental, and vision insurance
• Short-term and long-term disability coverage
• 401(k) with firm contributions after one year
• PTO and personal holidays
• Performance-based bonuses that are meaningful; we believe in rewarding people who bring their best

We are not working with external recruiters on this search. Unsolicited outreach from staffing agencies or placement firms will not be considered.