Stormwater Technician

Stormwater Technician- Aquatics

Foster Lake & Pond Management - A Bland Landscaping Family Company

Position Summary

The Aquatics Stormwater Technician I is an entry-level field position responsible for learning and supporting the operational aspects of Foster Lake & Pond Management (FLPM). This role focuses on developing knowledge of aquatic and stormwater management practices, company policies and procedures, equipment operation, software systems, and customer service standards. The Technician I will actively support all areas of the business while demonstrating a commitment to FLPM's Core Values, Vision, safety culture, and continuous professional development.

Essential Duties and Responsibilities

Company Values, Policies, and Safety

• Learn, understand, and embody FLPM's Core Values within the first three months of employment.
• Learn and support FLPM's Vision Statement within the first three months.
• Review, understand, and sign the Employee Handbook within the first three months.
• Follow all company policies, procedures, and operational standards.
• Adhere to all FLPM safety policies and actively participate in scheduled safety meetings and training sessions.
• Maintain a safe work environment for coworkers, customers, and the public.

Operations and Field Services

• Assist and train in all areas of FLPM operations, including:
• Preventative Maintenance
• Construction and Repair Services
• Retail Operations
• Corrective Maintenance
• Demonstrate continuous progress and receive positive performance feedback across assigned operational functions.
• Learn basic equipment maintenance procedures and achieve proficiency on all required equipment maintenance tasks by the end of the first year.
• Learn facility maintenance procedures and achieve proficiency on all required facility maintenance tasks by the end of the first year.
• Perform fieldwork associated with aquatic management, stormwater management, pond maintenance, and related environmental services.

Software and Administrative Responsibilities

• Accurately utilize company timekeeping software and consistently clock into assigned jobs.
• Check and respond to Outlook email communications daily during workdays.
• Learn and effectively utilize the company's Human Resources software platform within the first three months.
• Become proficient in the company vehicle maintenance system and complete vehicle inspections within the first six months.
• Review and maintain updates on the company calendar each workday.
• Complete required documentation, reports, and digital records accurately and on time.

Training and Professional Development

• Successfully complete Stormwater Control Measure (SCM) Inspection and Maintenance Professional Certification within the first year of employment.
• Successfully obtain North Carolina Aquatic Pesticide Applicator Certification within the first year of employment.
• Participate in and complete at least one company-sponsored training program annually.
• Demonstrate a commitment to ongoing learning and professional growth.

Communication and Teamwork

• Communicate professionally and effectively with customers, supervisors, vendors, and team members.
• Provide at least two pieces of constructive feedback monthly through the company's feedback and review software.
• Respond to company emails within two business days.
• Respond to company calls and text messages during working hours.
• Complete self-assessments, employee check-ins, and HR-related tasks by established deadlines.
• Contribute positively to team culture and collaboration.

Qualifications

Required

• High school diploma or GED equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to work outdoors in varying weather conditions.
• Ability to lift, carry, and move equipment and materials weighing up to 50 pounds.
• Strong willingness to learn, receive coaching, and develop new skills.
• Basic computer and smartphone proficiency.

Preferred

• Experience in landscaping, pond management, stormwater maintenance, construction, equipment operation, or related field services.
• Knowledge of aquatic vegetation management or stormwater best management practices.
• CDL or ability to obtain one.
• Relevant environmental, landscaping, horticultural, or maintenance certifications.

Work Environment

• Primarily outdoor work performed in and around lakes, ponds, stormwater control measures, and construction sites.
• Regular exposure to varying weather conditions, uneven terrain, water features, and maintenance equipment.
• Frequent standing, walking, bending, lifting, climbing, and operating tools and equipment.
• Occasional travel to customer sites and company training events.

Performance Expectations

Performance will be evaluated in the following key areas:

• Company Policies, Core Values, and Safety Compliance (20%)
• Operational Learning and Support Across All Business Functions (20%)
• Effective Use of Company Software Systems (20%)
• Training and Certification Completion (20%)
• Communication and Team Collaboration (20%)

Total Performance Evaluation Weight: 100%

Foster Lake & Pond Management is committed to developing skilled professionals who embody our Core Values, support our Vision, and deliver exceptional service to our customers and communities.