What are the responsibilities and job description for the West Branch - CSR Office position at Foster Blue Water Oil?
Customer Service Representative
Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at our West Branch Bulk Plant.
Position Duties and Responsibilities:
- Professionalism in handling customer calls for enrollments, cancellations, issue resolutions, and complaints.
- Assist customers at the counter.
- Fill Cylinders (reimbursement for every tank filled)
- Process customer orders.
- Posting payments daily in the computer system.
- Reconcile daily deposits.
- Filing and scanning documents.
- Greet visitors (customers, USPS, FedEx, UPS).
- If needed, other duties as assigned by the Director or Office Manager.
Benefits Offered:
- Pay is determined by experience, along with market competition.
- Employee discounts for oil and propane.
- 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
- Vacation, sick EST, paid holidays, and overtime.
- Medical, dental, and vision coverage plans. Life insurance.
- Christmas Club (including employer match) and other company perks and incentives.
Position Qualifications:
- Two years of Customer Service experience preferred.
- Moderate data entry and computer skills required.
- Effective communication skills, friendly, organized, and professional.
To Apply:
Apply online and submit your application at https://fosterbluewateroil.applicantpool.com.
To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.