HR Administrative Coordinator

Position: HR Administrative Coordinator

Job Description:

The HR Administrative Coordinator is a key member of our HR Shared Services team. They ensure accurate, well-maintained personnel records and people data within our HR platform (Oracle Cloud HCM) and process employee record changes, including hires, transfers, promotions, etc. They provide a high level of customer service to our employees, assisting them with any questions related to employee records, HR processes, and self-service tasks within the HR platform. This position is based on-site at our Groveport, Ohio campus. 

Core Responsibilities & Duties:

• Performs data and document entry into employee records in the Human Resources Information System (HRIS) / Human Capital Management (HCM) system.
• Responds to requests for employee record data and documents in accordance with company’s policies, procedures and data and record security standards.
• Maintains accurate employee electronic and paper personnel files consistent with company policies, standard operating procedures (SOPs), and applicable employment laws/regulations.
• Provides excellent customer service and how-to guidance to employees performing self-service HR transactions and requests within the HCM system.
• Assists in developing and maintaining user "how-to" job aids, SOPs, and process documentation. 
• Assists with HR system process improvement tasks and user acceptance testing (UAT).
• All other duties as assigned to meet evolving business needs.

Qualifications:

• Education: High School Diploma/GED or equivalent required; Undergraduate degree from an accredited college or university in business administration / human resources preferred. 
• Experience: 2 years’ work experience in human resources administration and/or data and record administration
• Strong work ethic and organizational skills with the ability to balance competing priorities.
• Prior administrative support or customer service experience in an HR or Recruiting environment preferred. 
• Expertise in quickly building and leveraging strong working relationships.
• Technical experience with Human Resources Information Systems (HRIS) technologies highly preferred; we use Oracle Cloud HCM.
• Bilingual proficiency in Spanish preferred. 
• Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
• Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting).
• Demonstrated discretion and confidentiality in handling and protecting sensitive information

Forward Air is an Equal Opportunity Employer.

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