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Retail Specialist (Part-Time)

Forward Madison FC
Madison, WI Part Time
POSTED ON 5/11/2026 CLOSED ON 8/11/2026

What are the responsibilities and job description for the Retail Specialist (Part-Time) position at Forward Madison FC?

Part-time Retail Specialists are needed to champion the Forward Madison FC brand and deliver customer-first service.

Team Store Responsibilities Include

  • Sort, price, stock, and arrange team merchandise
  • Use the point of sale system (Square)
  • Become an expert on store products
  • Provide high-quality customer service to store guests
  • Check out in-person guests using POS and follow cash handling procedures
  • Take inventory of products
  • Process online orders for fulfillment including order picking, packing and shipping
  • Use heat press equipment to apply badges and jersey customization
  • Conduct assigned tasks efficiently and with a high degree of accuracy

Ideal candidates will have availability during business hours (Monday through Friday 10a-5pm) as well as evenings and weekends.

In-season, Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also has the responsibility of staffing merchandise pop-up stands on behalf of touring musicians performing at the facility.

This position is not eligible for remote work or relocation assistance.

BIG TOP EVENTS SOCCER LLC is an EEO Employer - M/F/Disability/Protected Veteran Status

Hourly Wage Estimation for Retail Specialist (Part-Time) in Madison, WI
$14.00 to $18.00
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