What are the responsibilities and job description for the Air Operation Agent position at Forward Air Corporation?
Job Description
Position: Operations Air Agent
Compensation: $33.00 per hour
Available Schedule: Sunday - Thursday, 5:30 PM - 2:30 PM
Core Responsibilities & Duties
Position: Operations Air Agent
Compensation: $33.00 per hour
Available Schedule: Sunday - Thursday, 5:30 PM - 2:30 PM
Core Responsibilities & Duties
- Ensure import/export processes are completed in compliance with all applicable regulations and procedures
- Work within the Aviation Vertical AOG Operations team to complete shipments from start to finish
- Review and identify areas to maximize profitability
- Maintain and develop customer relationships
- Ensure all billing is carried out within a timely fashion and monitor input of purchase costs into the system to enable accurate billing and profit reporting
- Ensure quotations are responded to in a timely fashion dependent on customer requirements
- Ensure all mandatory training is completed within the required time frames
- Other duties as assigned
- Import/Export experience essential
- Proven industry experience
- Solid background in US Customs law and procedures
- Sound knowledge of Microsoft Word, PowerPoint, Excel
- Dangerous Goods Compliant an advantage
- The ability to work proactively using own initiative
- Proven communication skills, both written and verbal
- Previous experience dealing with a varied customer base
- Capacity to build strong relationships
- Ability to consider several possible options and decide on most appropriate method
- IT skills to an appropriate level
- Excellent process and planning skills
- Strong commercial awareness; Understands impact of actions
- Competitive base salary
- Paid time off within the first year of employment, sick time and holidays
- Company provided life insurance
- Health, vision, and dental insurance options
- Commuter benefit plan
- Optional supplemental life insurance
- 401(k)
- Wellness program
- A great place to work with a terrific culture
Salary : $33