Practice Manager

Forum Health LLC is a nationwide provider of precision health services. Forum Health practitioners take a new approach to patient health and wellness, integrating advanced modern medicine with the powerful principles of functional medicine. Forum's network of physicians is bolstered by its Power2Practice® electronic medical record (EMR) platform and Inwell Biosciences supplement line. Forum is redefining healthcare - harnessing the power of technology, clinical innovation, and patient engagement. Learn more on our website - www.forumhealth.com

The Medical Office Manager position is a critical role for the medical practice. This position supports a wide range of human resource functions by providing front line response, oversight of daily non-clinical practice operations, and the patient flow of the designated practice. The Medical Office Manager engages in leadership decisions to ensure the continued delivery of high-quality patient care and engagement while maintaining a state of profitability and growth, and compliance with governmental regulations. This position is responsible for the management of office administrative personnel and engagement with office medical staff personnel.

Requirements Education/Experience

Willing to work in office 5 days a week Monday-Friday.

Requirements include a Bachelor's degree in Health Care Administration, Business Administration, or a related field, a minimum of 5 years of experience, 2 years in a supervisory or management position, and excellent communication and people skills. Preference will go to candidates with over 6 years of experience, knowledge of functional medicine, experience in all aspects of billing, commercial insurance, and HIPAA and labor law.

Duties and responsibilities include the following. Other duties may be assigned.

• Greet Patients
• Answer incoming calls, faxes and emails
• Taking detailed messages for the Medical staff
• Provide each patient with excellent , personalized service
• Scheduling appointments
• Invoicing and inventory control
• Accounts Receivable
• Order fulfillment and shipping
• Patient documentation
• Responsible for the financial management and financial performance of the medical practice to maintain a state of profitability and growth.
• Responsible for the day-to-day operations of the medical practice.
• Supervises and ensures adherence to Company culture, policies, procedures, and standards regarding quality assurance, customer service, registration, financial counseling, productivity, confidentiality, data entry, record retention, charting, billing and collection, cash posting, and the physical facility.
• Maintains efficient patient care flow through a team approach by planning and implementing customer and staff scheduling in conjunction with clinical staff leadership.
• Oversees appropriate scheduling of customer visits and smooth, efficient clinic flow to maintain financial integrity and stability of the practice operation.
• Accountable for internal and external customer service, including troubleshooting when there is a complaint, and proactive process improvement address.
• Develops and maintains productive relationships through effective and timely communication.
• Responsible for holding staff accountable for data accuracy and productivity, efficient workflow, measuring indicators and analyzing processes to improve practice performance.
• Assists in the recruitment, onboarding, performance evaluation, and offboarding process of staff to build and maintain a high-performing team.
• Supervises inventory, ordering and control of all medication, supplies, and equipment needed to deliver practice services.
• Ensures compliance with all federal, state and local regulations related to the operations of the medical practice.
• Ensures compliance with HIPAA, OSHA, labor laws, and confidentiality policies in dealing with customers and staff.
• Coordinates internal and external meetings and conference attendance.
• Analyzes data from practice to evaluate for trends in growth and productivity
• Recommends and develops new approaches, policies, and procedures to continually improve the efficiency of the practice and the services performed.

Visa Sponsorship: Applicant must be authorized to work in the United States without the need for sponsorship now or in the future.

Why Forum Health?

A Mission-Driven Culture:

We’re redefining what personalized, integrative care looks like—and that starts with taking care of our people. We believe in empowering teams, cultivating connections, and making a lasting impact.

Wellbeing & Benefits:

Forum Health offers a competitive compensation package, PTO, and a growing suite of benefits that support your health, career, and life, including medical, dental, vision, 401(k), and more.

Growth & Development:

We’re a place where people come to grow. You’ll have opportunities for mentorship, feedback, stretch assignments, and professional development that support your long-term career path.

Pay Transparency

The salary range for this role is $60,000 to $70,000 annually.

The range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, business or organizational needs, skill sets, experience, training, licensure, and certifications.

Forum Health is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace where everyone belongs, and we welcome applicants of all backgrounds, experiences, and perspectives.

*Unsolicited resumes from vendors/agencies will not be considered and will become the property of Forum Health*