Security Supervisor (Overnight Shift - Full Time)

Security Supervisor (Overnight Shift)

Job Description & Core Responsibilities

Department                    Security

Reports To:                   Security Manager 

FLSA Status:                  Non-Exempt

Pay Grade:                    Grade 7 

Starting wage:                $17.89 - $22.36

Gaming Class:               Compact/Gaming License Required

Application Deadline:    Open until filled               

Position Summary:

The Security Supervisor is the immediate Supervisor to Security Officers and is directly responsible for the effective operation of the department in the absence of the Security Manager.  The Security Supervisor will provide and maintain a safe environment for customers, employees, and casino assets and prevent loss of profit due to fire, theft, vandalism, embezzlement, and other forms of crime.

Core Duties and Responsibilities:

The Security Supervisor is responsible for the following duties:

• Perform all duties required of a Security Officer.
• Patrol parking lots, monitor main entrance, patrol gaming areas, conduct buildings patrols.
• Provide positive customer and employee interaction.
• Adhere to Security policies and procedures.
• Ensure high standards of performance of Security Officers.
• Issue discipline to personnel on an immediate basis for severe infractions.
• Acknowledge good employee performance.
• Serve as a role model to Security Officers and other employees.
• Attend all Security meetings, communicate with departmental supervisors, and complete reports as needed.
• Pass on information of importance to the Security Manager.
• Be on the casino floor always monitoring the Security Officers. 
• Ensure understanding of departmental policies and procedures.
• Establish goals, identify needs for training, provide reference materials as needed, and monitor progress of Security Officers.
• Provide coaching on job related deficiencies.
• Assist in updating policies and procedures as new incidents occur.
• Respond to EMS calls.
• Conduct temperature checks for guests and employees as needed.
• Perform other duties as assigned.

Competencies:

• Meets the company’s guest service standards.
• Demonstrates teamwork/gets along well with co-workers.
• Is reliable and dependable.
• Demonstrates strong communication skills.
• Follows company and departmental policies and procedures.
• Demonstrates a positive attitude.
• Responds well to constructive criticism.

Qualifications – Education and Experience:

Minimum Qualifications:

• The Security Supervisor must have a High School diploma or general education degree (GED).
• Prior security experience.
• Prior supervisory experience.
• Incumbent must obtain CPR certification within one year of employment.
• Incumbent must become Tips Certified within one year of employment.
• Must have good typing, listening, problem solving, and observation skills.  

Preferred Qualifications:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with issues which may involve several concrete variables in standardized situations.
• Ability to be alert and aware of surroundings at all times.
• Courteous, team player, reliable, show self-discipline, open-minded, helpful, confident, be a self-starter, flexible, and works well under stress.
• Must remain professional at all times.
• Is respectful, fair, and honest.

Work Environment:

The work environment is fast-paced and requires overall good mental and physical health. 

Physical Demands:

Job-specific abilities and requirements include:

Ability to stand for long periods of time.
 Ability to lift up to 50 pounds.
 Ability to endure harsh weather conditions.
 Ability to drive with a valid driver’s license.
 20/20 vision with or without corrective lenses.
 Ability to tolerate various scents, noises, and bright lights.  
 

Preference:

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers.  Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.

Confidentiality:

Employees shall not, at any time or in any manner, outside the course of performing his/her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino.   This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.

 Ethics Code:

I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor.  I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.