Sales Representative - Countertops & Home Improvement

Fortuna Stoneworks
Rossville, Ga
Full-Time | Base Salary Commission

About Fortuna Stoneworks

Fortuna Stoneworks is a growing countertop fabrication and installation company serving homeowners, builders, contractors, designers, and property professionals throughout the Chattanooga region.

We specialize in granite, quartz, quartzite, and other stone surfaces and handle the entire process from material selection and estimating through fabrication and installation.

We are looking for an Sales Representative to help us respond to incoming leads, prepare quotes, follow up with prospective customers, and turn opportunities into completed projects.

This is primarily an inbound sales position. We generate leads through Google, our website, referrals, repeat customers, and other marketing channels. Your job is to make sure those customers receive a fast, professional response and a great experience from their first inquiry through the sale.

What You'll Do

• Respond quickly to new leads by phone, text, and email
• Speak with homeowners about their countertop projects and help determine what they need
• Gather measurements, drawings, material selections, and other information needed to prepare estimates
• Prepare and send countertop quotes
• Follow up consistently on outstanding estimates and open opportunities
• Help customers select granite, quartz, quartzite, sinks, and related products
• Schedule showroom visits and assist customers who visit our Chattanooga location
• Maintain accurate notes and update customer opportunities in our CRM
• Coordinate with our operations team after a project is sold
• Communicate clearly with customers regarding next steps
• Build relationships that generate repeat and referral business
• Help improve our sales process as the company grows

What We're Looking For

We're looking for someone who is organized, personable, responsive, and motivated by closing business.

You do not need previous countertop experience. We can teach you stone, fabrication, measuring, and our estimating process.

You should be someone who:

• Enjoys talking with customers
• Communicates professionally by phone, text, and email
• Is comfortable asking for the sale
• Follows up without needing to be constantly reminded
• Can manage multiple customers and quotes at the same time
• Is comfortable working with numbers, measurements, and pricing
• Learns new software quickly
• Pays attention to details
• Takes ownership of their work
• Understands that speed matters in sales
• Wants their compensation to grow as they sell more

Previous experience in sales, customer service, cabinets, countertops, flooring, tile, remodeling, construction, home improvement, or interior design is helpful but not required.

What Success Looks Like

A successful person in this role makes sure that:

• New leads are contacted quickly
• Customers aren't waiting days for a response
• Quotes go out promptly
• Every legitimate quote receives consistent follow-up
• Customers feel informed throughout the buying process
• Sales opportunities don't fall through the cracks
• More of our incoming leads become completed countertop projects

Compensation

Base Salary Commission

Compensation is designed to provide a stable base while rewarding strong sales performance. High performers will have the opportunity to earn significantly more as their sales volume grows.

Final compensation will depend on experience.

Schedule

Full-time, primarily Monday through Friday, 8am - 5pm.

This is an in-person position at our Chattanooga-area location and requires regular interaction with customers and our production/operations team.

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off
• Paid training

Education:

• High school or equivalent (Required)

Experience:

• Construction sales: 2 years (Preferred)

Ability to Commute:

• Rossville, GA 30741 (Required)

Work Location: In person

Salary : $18 - $20