Maintenance Engineer-SCH

Job Purpose:
The Maintenance Technician is responsible primarily for general maintenance and repairs in guest suites, meeting spaces, restaurants, and common areas. This role includes entry-level preventative maintenance for guest suites and public areas.

Job Responsibilities:

1. Greet guests in a friendly manner and display good customer relation skills.
2. Maintain hotel property and surrounding areas, performing minor painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities using hand tools.
3. Conduct routine maintenance, including inspecting drives, motors, belts, checking fluid levels, replacing filters, and other preventive maintenance tasks.
4. Notify management of the need for major repairs or additions to lighting, heating, and ventilation equipment. Perform repairs on mechanical, electrical, plumbing, kitchen, and laundry equipment as needed.
5. Respond to guest service requests according to company policy and keep records of completed tasks.
6. Ensure all phone equipment is operational and inform management of necessary repairs.
7. Observe equipment and utility meter readings daily. Maintain or repair specialized equipment or machinery in various hotel areas (cafeterias, laundries, hospitals, etc.).
8. Stay accessible to the Chief Engineer, MOD, and all operating departments of the hotel.
9. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions to management. Complete safety training and maintain files of Material Safety Data Sheets. 
10. Notify the Chief Engineer of equipment and supply needs through inventory checks.
11. Learn and respond effectively to all emergency procedures.
12. Maintain a clean and professional appearance; protect company assets and keep proprietary information confidential.
13. Perform other duties as assigned.

Job Skills:

1. Ability to manage multiple tasks simultaneously and troubleshoot operating errors for repairs.
2. Strong attention to detail with speed and accuracy; may specialize in an area of general maintenance.
3. Effective interpersonal skills to engage internal and external customers with patience, tact, and diplomacy.
4. Basic arithmetic skills for measuring and computing material needs and product inspections.
5. Proficient in using computers and software for data entry and information processing.
6. Knowledge of machines and tools, including design, use, repair, and maintenance; ability to monitor and assess potential problems.
7. A service-oriented attitude, actively seeking ways to assist others.

Job Qualifications:

• Education: High School Diploma or equivalent; vocational training, related on-the-job experience, or an associate's degree preferred.
• Experience: Previous work-related skills, knowledge, or experience in areas such as painting, carpentry, electrical work, or air conditioning is required.