What are the responsibilities and job description for the Housekeeping Houseperson position at FORT PONTCHARTRAIN?
We are seeking a dedicated and detail-oriented Hotel Houseperson to join our team. As a Hotel Houseperson, you will be responsible for maintaining the cleanliness and organization of our hotels rooms, public areas, and back-of-house spaces. Your attention to detail and commitment to hospitality will ensure our guests have a comfortable and enjoyable stay. This is an excellent opportunity to join a dynamic hotel team and advance your career in hospitality.
Overview:
The Houseperson is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).
Responsibilities:
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
- Weekends and Holiday required
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.