Bellmen

Essential Job Functions

• Greet guests promptly and professionally upon arrival and departure
• Assist guests with luggage, packages, and personal belongings
• Escort guests to guest rooms and explain hotel amenities and services
• Provide directions and recommendations for local attractions, restaurants, and transportation
• Assist with valet, taxi, and transportation requests as needed
• Maintain cleanliness and organization of the lobby, bell stand, and luggage storage areas
• Deliver guest requests and amenities to rooms in a timely manner
• Respond promptly and courteously to guest inquiries and concerns
• Coordinate with Front Desk and other departments to ensure smooth guest experiences
• Follow all hotel safety, security, and guest privacy procedures

Qualifications

• Previous hospitality or customer service experience preferred
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Ability to work in a fast-paced environment
• Ability to lift, carry, push, and pull up to 50 pounds
• Flexible schedule, including weekends and holidays
• Knowledge of the local area preferred

Physical Requirements

• Standing and walking for extended periods
• Frequent lifting and carrying of luggage
• Ability to work indoors and outdoors in varying weather conditions