What are the responsibilities and job description for the IT Project Manager position at Forrest T Jones & Company?
Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.
Position Summary
As an IT Project Manager you will be responsible for multiple projects using multiple methodologies such as Waterfall, Agile and/or Kan Ban to manage projects. You will be responsible for working with product owners and developers to create, groom and breakdown backlog items in order to effectively communicate to multiple groups within and outside of IT. The projects will range from small to large and simple to complex. These projects will compete for the same resources and will have varying levels of requirements and timeline sensitivities.
Responsibilities
- Become intimately familiar with legacy applications currently in use for FTJ and FSL.
- Coordinate with Application Development, Data Team, Business and Quality Analyst teams to ensure that proper care is given in development and testing of all products created by or maintained by IT.
- Document projects using the FTJ Enterprise Work Management tool (Workfront).
- Review business and functional requirements to compile a full understanding of deliverables within a project.
- Continuously maintain and update project management plans as products evolve both during the initial development phases and post implementation add-on / break fix scenarios.
- Ensure that schedules are met and proactively address these issues with management.
- Continuous review of project performance, update Workfront and brief management on progress.
- Develop reporting and dashboards as needed to give enterprise view of project status and report to management.
- Interact with stakeholders to communicate status.
Qualifications
- Non-technical
- Project Management Expertise: Experience and working knowledge of “best practices” in developing and leading/managing projects to create solutions, plan, budget, and execute projects in support of customer objectives/goals. This includes the ability to work across the organization to plan for the supporting project/activities needed to successful implement customer programs/projects.
- Leadership: Willing to “take a position vs. managing a position”; ability to drive change within the organization; ability to build consensus/coalitions amongst diverse (or divergent) interests; acts with integrity; takes the initiative; exercises sound judgment; sets the example.
- Analytical/Problem Solving: Intellectual capacity and ability to gather, sort and analyze data and then develop logical conclusions; critical thinking skills; familiar with problem solving tools/techniques and able to communicate options, conclusions, and recommendations to both the business and the technology teams.
- Interpersonal/Communication: articulate and capable of conveying ideas clearly/concisely; sensitive to needs of the audience; ensures the customer, as well as service areas within IT are kept informed of plans, status, and current problems/challenges; manages around internal politics; empathetic, good listener.
- Technical
- Experience and working knowledge of industry “best practices” related to insurance brokerage, Third Party Administration (TPA), and underwriting systems.
- High level of technical acumen
- High level of business acumen as it relates to the insurance industry.
- Quickly understands the overall business strategy, to analyze the business processes, and to develop technical solutions to support the business strategy.
- Ability to mentor others through issues and if needed, facilitate resolution.
- Must be a constant learner. Staying up to date on industry knowledge and striving to learn about new and emerging technologies and trends in the Insurance and Securities space, as well as business practices and trends (including regulatory and compliance requirements).
- BS in Computer Science, or equivalent experience in substantially similar position.
- 3 years of Project Management within a software development organization.
- Strong analytical skills are a must.
- Ability to create and execute plans given minimal written instructions.
- Ability to liaise with Development, business owners and internal stakeholders.
- Best if experienced with:
- Insurance Industry experience.
- Knowledge of Intelledox Infinity software products
- BizTalk, Thunderhead, ImageNow (SmartComm)
- EDI processing.
- Payment Card Industry data security standards (PCI DSS).
- Personal Health Information security standards (PHI).
- Insurance industry IT support and security.
- Laws, policies, procedures, or governance relevant to cybersecurity.
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.