What are the responsibilities and job description for the Administration Specialist I position at Forrest T Jones & Company?
Position Summary
The Administration Specialist I is responsible for the maintenance of accounts within Administration in accordance to policy provisions and internal guidelines ensuring all requests are fulfilled in a timely and professional manner.
Expectations
• Processes applications and enrollments ensuring completeness and accuracy
• Interprets policy provisions to answer questions regarding benefits and eligibility
• Calculates premiums, rates, refunds and other billing information
• Collects and process premium payments and reconciles accounts
• Corresponds with clients and customers via telephone, email, and mailings
• Maintains a courteous and professional manner with internal and external customers
• Performs other duties as assigned
Competencies
• Accurate, detail oriented, and strong organizational skills
• Proficient computer skills including Microsoft Office (Word, Excel, and Outlook)
Requisites
• High School Diploma or equivalent
• Experience working with insurance products or within the insurance industry preferred
We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.