What are the responsibilities and job description for the UNIT SECRETARY position at Forrest Health?
Job Summary:
The Unit Secretary is responsible for the secretarial aspects of patient care and the environmental management of the work unit, including monitoring equipment and supplies, making appointments, answering the phone, relaying messages, maintaining the cleanliness of the nurses’ station, and other duties as delegated by the Patient Care Coordinator and/or the Patient Care Manager. She/he functions directly under the supervision of the Patient Care Coordinator and is directly accountable to the Patient Care Manager
Performance Expectations:
- Demonstrates the knowledge and skills necessary to provide reliable assistance to the members of the team including nurses, manager, and physicians. Demonstrates good customer service skills when interacting with patients, visitors, and co-workers. Helps ensure that the unit runs efficiently.
- Demonstrates technical aptitude for performing secretarial and general unit duties.
- Demonstrates technical aptitude for operating telephone, fax, scanner, label printer, and computer.
- Demonstrates the ability to effectively communicate and interact with patients, families, visitors & the whole health care team.
- Maintains competencies with restraints and required education to serve as a sitter
- Maintains BLS certification
- Demonstrates skills to maintain a safe and clean work environment. Maintains a well-supplied, organized nursing station by monitoring supplies and replenishing the inventory when needed. Performs assigned tasks in a timely manner.
- Embraces and practices We CARE philosophy in all aspects of patient, visitor, co-worker, employee and non-employee interactions.
- Demonstrates the ability to promote a culture of caring through compassionate care, teamwork, and courtesy in all interactions with customers, both internal and external.
- Demonstrates financial responsibility by using supplies in a cost efficient manner and keeping incremental overtime is to a minimum.
Qualifications:
Education/Skills:
High School Diploma/GED required.
Work Experience:
Computer experience preferred but not required.
Certification/Licensure-DUE UPON HIRE
- None
Additional Certification/Licensure - Obtained based on required timeframe below
- Basic Life Support
Within 30 Days of Employment
Required
Mental Demands:
Ability to perform as a team member, cooperates with others, follow directions precisely, demonstrate initiative, and function under stress. Must be able to handle multiple tasks quickly and efficiently, prioritizing and communicating in a professional manner at all times.
