Shipping and Receiving Coordinator

Company Description

Formwork Services & Supply was founded in 1982 and is headquartered in Houston, Texas, focusing on engineered concrete forming and shoring solutions. The company supports industrial, infrastructure, water treatment, power, sports, medical, and commercial building projects with formwork systems, shoring, and related services.

Job Description – Shipping & Receiving Coordinator: Detailed Overview

Position Summary

The Shipping & Receiving Coordinator oversees the scheduling, documentation, and communication of all incoming and outgoing shipments. This role ensures that customer delivery requirements are met on time, return shipments are processed promptly, and the shipping schedule remains accurate and up to date. The Coordinator works closely with customers, the sales team, engineering, yard operations, and other departments to ensure seamless order flow from entry to shipment.

Key Responsibilities

Shipment Coordination

• Schedule and organize all outgoing shipments in line with customer requirements and delivery deadlines.
• Arrange and track return shipments by coordinating with customers and sales staff.
• Liaise with yard staff to ensure materials and equipment are ready for pickup or delivery according to schedule.
• Confirm delivery logistics, including carriers, transport requirements, and documentation.

Shipping Schedule Management

• Maintain the master shipping schedule, updating it in real time as orders are confirmed, modified, or delayed.
• Communicate any schedule changes promptly to relevant stakeholders (sales, yard, engineering, customers).
• Monitor and report on shipping KPIs, including on-time delivery rates.

Order Entry & Tracking

• Accept and process new order entries from engineering, sales, yard staff, and manual take-offs.
• Quantify requirements, verify order details, and input accurate data into the shipping calendar and ERP/logistics systems.
• Monitor orders through to shipment to ensure all requirements are met.

Receiving & Documentation

• Oversee receipt of inbound shipments, verifying documentation for accuracy.
• Maintain organized shipping and receiving records for compliance and tracking.

Communication & Coordination

• Act as the main shipping contact for customers and internal teams, providing updates and resolving delivery issues.
• Work closely with operations to align shipping priorities with production and yard capacity.
• Collaborate with sales to meet promised delivery dates and manage customer expectations.

Qualifications

• High school diploma or equivalent; post-secondary education in supply chain, logistics, or a related field preferred.
• 2 years of experience in shipping, receiving, or logistics coordination.
• Strong organizational and multitasking skills.
• Proficient in scheduling software, shipping platforms, and MS Office (Excel, Outlook).
• Effective communicator with both internal teams and external partners.
• Knowledge of freight carriers, shipping regulations, and documentation requirements is an asset.

Competencies

• Detail-oriented and accurate in data entry and scheduling.
• Ability to work under pressure with tight deadlines.
• Customer-focused approach to problem-solving.
• Team player who can coordinate across multiple departments.