What are the responsibilities and job description for the Key Account Manager: Multifamily - Hartson Kennedy position at Formica Group North America?
Knowledge, Skills, Abilities, Experience
- Exceptional communication and interpersonal abilities
- Strong public speaking and presentation skills (required)
- Proven experience and understanding of retail home center operations
- Outstanding customer service and client relations capabilities
- Skilled in identifying emerging markets and new sales opportunities
- Proficient in analyzing sales data and preparing comprehensive sales reports
- Self-motivated with the ability to work independently and manage time effectively
- Possess a valid driver’s license
- In-depth knowledge of Hartson-Kennedy products
- Manage day-to-day relationships with home center merchants, serving as the primary point of contact to ensure alignment on goals, execution of programs, timely communication, and resolution of issues to support mutual business growth
- Manage home center portals to ensure accuracy and optimal functionality
- Oversee Pro Desk programs to drive customer engagement and sales
- Coordinate internal and external installation programs to support operational efficiency
- Organize and attend in-store training sessions, including overnight travel as required
- Develop strategies to grow market segment
- Record and track sales, meetings, and other related data
- Prepare monthly demand forecasts as well as structured market reports, and track performance to deliver/develop growth strategies
- Other duties as assigned
- Ability to travel and work onsite
- Ability to communicate
- Ability to sit at a desk for periods of time
- Ability to work in an open office environment
- Ability to walk or stand and walk for long periods
- Availability to work 8:00 m. – 5:00 p.m. and additional hours as needed
- Availability to start work before regular shift and remain after shift
- 5 years of industry experience and bachelor’s degree
