What are the responsibilities and job description for the Product Support Sales Representative position at Forklifts Group?
Join Our Growing Company! Where Service Is Everything!
Product Support Sales Representative Forklifts Group
Compensation: $75,000- $90,000 plus commission
Sacramento, CA 95691
The Product Support Sales Representative identifies all prospects in the assigned territory, evaluating the resources needed to develop business relationships. He / She develops sales strategies, proposals, and forecasts, selling approved products and services. The Sales Representative works strategically with customers to provide solutions to meet their Material Handling needs in specific regard to parts, service, and rental.
What You’ll Do:
- Arranges appointments with customers which include pre-arranged appointments or cold calls.
- Consistently works toward acquiring new business by generating leads, following upon them, and networking through current customers.
- Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate Forklifts Group material handling solutions.
- Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
- Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
- Initiates and processes sales orders in (ERP) for part purchases.
- Meets customer expectations for continued support and follow-up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
- Identifies equipment sale opportunities with the customer base and logs information into CRM.
- Meets with Sales Manager to review Sales Representative Scorecard each month.
- Attends team meetings to review department goals and strategies as required.
- Works with Sales Manager to develop annual sales goals and works toward meeting them.
- Consistently monitors territory by making sales calls daily.
- Uses CRM to track daily customer interactions.
- Always maintains professionalism on the job.
- Is reliable and punctual in reporting for work as scheduled.
- Performs other duties of a similar nature as required.
Why Join Us?
At Forklifts Group, we believe in investing in our team. Here’s what you can expect:
- Competitive Salary: We offer a salary that reflects your skills and experience.
- Benefits Package: Comprehensive health benefits, retirement plan, 3 weeks paid time off and 10 paid holidays.
- Growth Opportunities: Ongoing training and professional development to help you advance in your career.
- Positive Environment: Join a supportive team that values your contributions and encourages innovation.
- Company Provided: We provide a mileage reimbursement/ monthly vehicle stipend.
- Work-Life Balance: Our schedules allow you to be home for dinner and you can enjoy your weekends too.
Ready to elevate your career? Apply today and let’s get moving!
About us:
Forklifts Group has been the West Coast’s trusted material handling provider since 1989, with new and used forklifts, rentals, warehouse systems, training, parts, and service. Conveniently located in Fresno, CA, Sacramento, CA, Manteca, CA, Bakersfield, CA, Santa Maria, CA, Oakland, CA, and Las Vegas, NV., our team is dedicated to finding a solution for your equipment needs with the highest level of service.
Forklifts Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.