What are the responsibilities and job description for the Administrative Assistant - Front Desk position at Forj Medical?
Exceptional People. Hard Problems. Meaningful Careers. Big Impact.
Nowhere else can you touch as many life-changing medical technologies. At Forj Medical, we work side by side with more than 100 medical device companies from startups to global giants to bring life-enhancing technologies to market. Working with us means solving hard problems with extraordinary people in a collaborative work environment. Join us.
Job Summary
The Front Desk Administrative Assistant serves as the first point of contact for visitors, employees, and callers. Through the use of excellent communication skills, strong organizational abilities, and the capacity to manage multiple tasks efficiently, the incumbent ensures smooth front-of-house operations, provides general administrative support, and maintains a professional and welcoming environment.
Job Duties And Responsibilities
Front Desk & Customer Service
Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Requirement
Must be authorized to work in the United States.
Compensation And Total Rewards Package
The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance.
Nowhere else can you touch as many life-changing medical technologies. At Forj Medical, we work side by side with more than 100 medical device companies from startups to global giants to bring life-enhancing technologies to market. Working with us means solving hard problems with extraordinary people in a collaborative work environment. Join us.
Job Summary
The Front Desk Administrative Assistant serves as the first point of contact for visitors, employees, and callers. Through the use of excellent communication skills, strong organizational abilities, and the capacity to manage multiple tasks efficiently, the incumbent ensures smooth front-of-house operations, provides general administrative support, and maintains a professional and welcoming environment.
Job Duties And Responsibilities
Front Desk & Customer Service
- Greet visitors, manage incoming calls, and answer general employee inquiries.
- Maintain the lobby and reception area, including lobby displays, to ensure a clean, organized, and welcoming environment.
- Manage incoming and outgoing mail, including postage meter operation and coordination of package delivery.
- Assist with scheduling recurring meetings and supporting all‑employee communications.
- Manage temporary employee badges, ensuring site accessibility and security.
- Manage the publications available in the lobby, including tracking subscriptions and flagging articles of special interest.
- Prepare basic correspondence, forms, and materials and provide general administrative support across departments.
- Assist with sorting, distributing, and filing documents.
- Make routine travel arrangements (e.g., flight, hotel) as needed.
- Sign for deliveries and manage front desk interactions with vendors.
- Serve as a point of contact for vendors such as First Choice Coffee, Iron Mountain, Plunkett’s, and Plantscape.
- Submit facility tickets for issues such as maintenance needs, sidewalk ice removal, and lobby repairs.
- Maintain office supply levels, track costs, and restock shared spaces including refrigerators.
- Assist in preparing workspaces for new employees and contractors.
- Assist with event coordination, including for anniversary lunches, customer meeting lunches, and internal team events, through room setup, food ordering, and logistics.
- At least 1 year of administrative or hospitality experience
- Proficiency in Microsoft Office Suite and basic office technologies
- Strong customer service orientation and communication skills
- Ability to manage multiple tasks in a highly organized manner
- Professional demeanor and ability to handle confidential information
- On-site office and manufacturing environment
- Works flexibly at both the St Paul and Arden Hills locations
Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Requirement
Must be authorized to work in the United States.
Compensation And Total Rewards Package
The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance.