What are the responsibilities and job description for the Medical Assistant – Front Office & Patient Experience Coordinator position at Forever Young Complete Healthcare?
Join Our Growing Aesthetic Practice
We are looking for a professional and personable Medical Assistant to help support both our patient-facing operations and day-to-day clinic workflow. This role combines front office responsibilities with limited clinical support, making it an excellent opportunity for someone who enjoys working directly with patients while contributing to a fast-paced aesthetic environment.
The ideal candidate is organized, service-oriented, and experienced in medical, cosmetic, dermatology, or wellness settings.
ResponsibilitiesPatient Relations & Front Office Support
- Welcome patients and provide an exceptional experience from arrival through departure
- Manage appointment scheduling, confirmations, and calendar coordination
- Answer incoming calls, respond to patient questions, and assist with service inquiries
- Process patient check-ins and check-outs accurately
- Maintain electronic patient records while ensuring privacy and compliance standards
- Keep the reception and patient waiting areas organized and presentable
Administrative Duties
- Assist with daily office operations and clerical tasks
- Coordinate with providers and staff to ensure efficient patient flow
- Support patient communications, reminders, and follow-up requests
- Handle documentation and data entry with attention to detail
Clinical Assistance
- Prepare treatment rooms and supplies
- Assist with patient intake procedures
- Obtain and document vital signs when needed
- Provide basic clinical support based on experience and training
Preferred Qualifications
- Previous experience in a medical spa, cosmetic practice, dermatology office, plastic surgery clinic, or healthcare setting
- Knowledge of aesthetic treatments and wellness services preferred
- Medical Assistant certification or related clinical experience is advantageous
- Strong verbal and written communication skills
- Ability to manage multiple priorities in a busy environment
- Dependable, detail-focused, and highly professional
- Passion for delivering outstanding patient care and customer service
Compensation & Perks
- Hourly pay: $17.00–$20.00, depending on qualifications and experience
- 401(k) program with employer contribution
- Health insurance options available
- Paid sick leave
- Paid time off eligibility after one year
- Employee savings on treatments and retail products
What You'll Love About Working With Us
- Opportunity to grow within a thriving aesthetics and wellness practice
- Supportive team culture focused on excellence and patient satisfaction
- Exposure to advanced cosmetic and wellness procedures
- Meaningful role helping patients look and feel their best
Apply Today
To be considered, please submit your resume to:
vianntj1328@gmail.com
We are actively interviewing and look forward to connecting with motivated candidates who value exceptional patient care and professionalism.
Job Type: Full-time
Benefits
- 401(k)
- Employee discount
- Health insurance
- Paid sick leave
- Paid time off
Work Location: On-site
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
Salary : $17 - $20