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Dental Insurance Coordinator

Forest Smiles
Forest, VA Full Time
POSTED ON 12/14/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Dental Insurance Coordinator position at Forest Smiles?

Job Overview
We are seeking a proactive and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will serve as the primary liaison between patients, insurance providers, and the dental office, ensuring smooth and efficient insurance processing. Your expertise will help maximize patient benefits, streamline billing procedures, and uphold compliance with healthcare regulations such as HIPAA. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this opportunity is perfect for you!

Responsibilities

  • Verify patient insurance coverage and benefits prior to appointments to ensure accurate billing and treatment planning
  • Manage insurance claims submissions, follow-ups, and appeals to facilitate timely reimbursements
  • Review and interpret dental insurance policies, including managed care plans, to determine coverage details
  • Maintain meticulous medical records and ensure all documentation complies with HIPAA regulations for patient privacy and confidentiality
  • Utilize CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding systems accurately for billing purposes
  • Collaborate with dental staff to confirm treatment plans align with insurance coverage parameters
  • Conduct insurance verification efficiently using office experience and medical terminology knowledge to resolve discrepancies promptly

Qualifications

  • Proven experience in dental office administration or medical office setting with a focus on insurance processing
  • Strong understanding of dental coding, and insurance verification procedures
  • Familiarity with HIPAA regulations to ensure confidentiality of medical records and patient information
  • Excellent organizational skills with attention to detail in managing medical records and billing documentation
  • Ability to communicate effectively with insurance companies, patients, and dental staff to resolve issues swiftly
  • Prior experience working in a dental office environment is required
  • Knowledge of dental terminology and dental records management is essential

Join us in delivering outstanding patient care by ensuring seamless insurance coordination! We value your expertise and commitment to excellence in healthcare administration.

Pay: $19.00 - $22.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Experience:

  • Dental office: 1 year (Required)

Work Location: In person

Salary : $19 - $22

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