What are the responsibilities and job description for the Information Technology Project Coordinator position at Forbes Technical Consulting?
PURPOSE:
Provide support and coordination for the execution of a Program or Project.
• POSITION RESPONSIBILITIES:
Provide project support to Program and Project manager.
• Gather and create status reports.
• Document risk and issues.
• Monitor and capture feedback from users and document changes for the project backlog.
• Provide customer support to customer base (i.e. travel advisors, hotel colleagues, and Sales team)
• Monitor, document, and troubleshoot customer issues
• Prepare Project Communications and announcements.
• Create and maintain web content as needed
• Capture meeting minutes
• Work with a global team and global customers on project issues
• Track completion of tasks and follow up as needed to ensure timelines are met.
• Work with 3rd party vendors on project efforts or for the creation of marketing collateral.
• Perform data analysis
Prepare and present project status reports and provide timely and accurate information for status updates to the project team, stakeholders and vendors.
Independently manage lower complexity projects
• Create and maintain project schedules
Maintain files and information including but not limited to, project schedules, status reports, financial data, budgets, project documentation and legal documents.
• Tracks the progress of projects
• Builds working relationships with team members, vendors and other departments involved in the projects.
EXPERIENCE AND QUALIFICATIONS:
• Strong understanding of Project Management
• 3-4 years project management experience obtained by assisting/coordinating mid-scale projects
• Ability to work independently.
• Analytical skills are essential
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and customers who come from a broad spectrum of disciplines.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
PREFERRED SKILLS:
• Project Scheduling tool experience such as MSProject
EDUCATION:
Bachelor’s Degree