Enrollment Coordinator

ENROLLMENT COORDINATOR

Footsteps is looking to hire a full-time employee who is interested in working Monday-Friday as the Enrollment Coordinator at our Administrative Office. This is a fully in-person position requiring regular on-site presence. Remote or hybrid work options are not available. This unique position is located in Belmont, CA, and we are willing to train an enthusiastic individual who meets the requirements as described below. If you are that person, please apply now!

Duties and Responsibilites: 

• Serve as a point of contact for families wanting to enroll in CCTR, CSPP, ELOP, other alternative payments, as well as private-pay families in our childcare programs.
• Assist with reviewing, tracking, updating, and prioritizing the enrollment waitlist and perform outreach to families on the waitlist.
• Maintain and update family files for sites, including recertification, parent referrals, immunizations, etc.; ensure all information and documents are current and meet state eligibility and need, requirements, rules, and regulations.
• Maintain databases for timely and accurate information.
• Ensure all Community Care Licensing Forms (CCL) are completed before the child's start date at the center and throughout enrollment. 
• Work closely with Site Directors to notify them of changes, coordinate form updates, and follow up.
• Partner with Site Directors on enrollment, start dates, and transitions.
• Work with the Director of Finance when a new family begins to process billing enrollment.
• Assist families in planning and implementing a smooth transition between program options or from program to program.
• Participate in all required CCTR and CSPP subcontractor meetings and trainings by the San Mateo County Office of Education (SMCOE) or other hosting agencies.
• Occasionally, subbing at one of our childcare sites as needed.
• Other responsibilities as assigned.

Other Administrative Tasks:

• Assures confidentiality of records at all times.
• Collect and process all the required documents necessary for enrollment based on the eligibility and needs of every assigned family. 
• Perform record-keeping and data input in an objective and timely fashion.
• Completes all activities and monthly records (i.e., supporting forms and documents) to compile monthly and quarterly reports as required.

Qualifications:

• Prior experience in data entry or administrative functions
• Experience with MS Office, including Excel, Word, and related databases (experience with Care, ProCare, NoHo, and KinderSystems is strongly preferred).
• Strong communication and interpersonal skills are desired.
• Experience working with diverse families 
• Work experience demonstrating the ability to collaborate effectively with community resource agencies is preferred.
• Bilingual candidates preferred (proficient in speaking/reading/writing Spanish).

Pay: $28 - $32 

Benefits: For full-time positions only - 30 hours or more weekly

• Competitive Compensation
• Paid Time Off
• 403(b) Retirement Savings Plan with Company matching
• Flexible Spending Plan(s)
• Health/ Dental/ Vision, and Life insurance
• Discounted Child Care
• Professional Development
• Career Path Advancement Opportunities
• Employee assistance program(s)
• Referral program

Schedule:

• 8-hour shift

Supplemental Pay:

• Bonus pay

Work Location: San Mateo, Redwood City, or Belmont