What are the responsibilities and job description for the Experienced Dental Treatment Coordinator / Front Office Specialist position at Foothill Dental Specialty?
Experienced Dental Treatment Coordinator / Front Office Specialist
Foothill Dental Specialty, a modern periodontal and dental implant specialty practice, is hiring an Experienced Treatment Coordinator / Front Office Specialist to join our team.
This is not an entry-level position. We're looking for someone with prior front-office experience who can confidently manage a busy schedule, answer multi-line phones, verify insurance, and provide outstanding patient service.
Dental experience is preferred but not required. Candidates with medical or other fast-paced patient- or client-facing office experience are encouraged to apply. We'll train the dental-specific aspects of the role, but we're looking for someone who already has strong front-office skills and can quickly adapt to our specialty practice.
Responsibilities
- Greet and check in patients while creating a welcoming experience
- Manage front desk operations in a fast-paced specialty office
- Answer multi-line phones and coordinate a busy multi-provider schedule
- Present treatment plans, financial options, and payment arrangements
- Verify dental insurance benefits and eligibility
- Follow up with patients regarding recommended and pending treatment
- Communicate with referring dental and specialty offices
- Process patient payments and maintain accurate records in Open Dental
- Maintain HIPAA compliance and patient confidentiality
- Keep the front office organized, efficient, and patient-ready
What We're Looking For
- Prior experience as a Treatment Coordinator, Patient Coordinator, Dental Receptionist, Medical Receptionist, Front Desk Coordinator, or Office Administrator
- Excellent phone etiquette and customer service skills
- Comfortable discussing treatment plans and financial arrangements with patients
- Strong multitasking skills with the ability to manage multiple provider schedules
- Detail-oriented, organized, dependable, and proactive
- Experience verifying dental or medical insurance benefits is a plus
- Familiarity with Open Dental, Dentrix, Eaglesoft, or similar practice management software is a plus
This Position Is a Great Fit For
- Treatment Coordinator
- Patient Coordinator
- Dental Front Office Coordinator
- Dental Receptionist
- Front Desk Coordinator
- Medical Receptionist
- Medical Office Coordinator
- Office Administrator
- Insurance Coordinator
- Patient Care Coordinator
Skills & Keywords
- Dental Insurance Verification
- Medical Insurance Verification
- Patient Scheduling
- HIPAA Compliance
- Treatment Planning
- Customer Service
- Front Desk Operations
- Multi-line Phone System
- Open Dental
- Insurance Billing
- Patient Communication
- Dental Office
- Medical Office
Why Join Us
- Growth path with real responsibility from day one
- Modern specialty office with advanced technology
- Performance bonuses
- Supportive, long-term team culture
We're looking for someone who is organized, confident, and ready to take ownership of the front office while providing an exceptional patient experience. If that sounds like you, we'd love to hear from you—apply today!
Pay: $27.00 - $35.81 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Employee mentoring program
- Free parking
- Health insurance
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $27 - $36