Human Resources | Training Manager

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."

• Morris Lapidus
  
  
  

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

General Summary of Duties

The Training Manager is responsible for supporting the Director of Training & Engagement with the development, implementation, and evaluation of

• Workforce Development Programs
• Supervisory & Management Skills
• Leadership Development Programs
• Performance Programs
  
  
  

Typical Physical/Mental Demands

Requires mobility. Requires prolonged sitting, standing, and walking. Ability to push and/or pull cabinet weighing up to fifteen pounds. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range.

Examples of Duties (includes but is not limited to the following)

• Implements, delivers, and manages learning programs aligned with Fontainebleau’s values and cultural elements.
• Supports the effective management of Learning Administration to include but not limited to planning, scheduling, managing attendance, program announcements, etc.
• Manages course completion requirements, including reporting and completion audits.
• Manages the Execution and Facilitation of Team Member Orientation and Annual Orientation.
• Enhances learning programs as necessary, to adapt to the changes that occur in the work environment or organizational strategy.
• Partners with the Director of Training & Engagement and subject matter experts to build relevant and effective learning programs.
• Supports the development, implementation, and evaluation of all career planning, upward mobility, succession planning programs & initiatives.
• Partners with the Director of Training & Engagement to identify learning and performance improvement needs through effective planning and execution of job/needs analysis and performance appraisals.
• Supports the development of department trainers bench strength ensuring effectiveness of department training.
• Supports the ongoing development and management of new Team Members and key learning partners.
• Supports the Analysis, Design, Development, Implementation and Evaluation of Department Training planning, execution, and effectiveness.
  
  
  

Performance Requirements (knowledge, Skills And Abilities)

• Excellent computer skills, including MS Word, Excel, PowerPoint, and Outlook; knowledge of HRIS, specifically Paycom, preferred.
• An outgoing personality must possess excellent interpersonal, verbal, and written communication and the ability to respond to common inquiries in a fast-paced and high-volume environment while maintaining confidentiality.
• Exceptional customer service skills, superior interpersonal skills with an acute sense of detail.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Previous hotel experience preferred.
• Able to work independently. Focused on delivering results and providing superior customer service.
  
  
  

Education

• College degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or similar studies preferred.
  
  
  

Experience

• Minimum of 2 years’ experience in Human Resources or related professional area. Strong hospitality experience preferred.