Member Associate

Full-time Member Associate (Teller) available

Fond du Lac Credit Union has an opening for a full-time Member Associate (teller) with an outgoing personality and great attitude – someone who loves people and truly wants to create exceptional member experiences.

If you have at least one year of sales or customer service experience , a smiling face, and great communication skills we’d like to meet you!

Essential Duties:

• Represent Credit Union in a courteous and professional manner and provide members with prompt, efficient and accurate service in the processing of transactions.
• Provide general information on all credit union services/policies and refer members to appropriate department for more detailed information.
• Examine checks for endorsement and negotiability.
• Process mail and night deposits.
• Disburse withdrawals in cash or check.
• Provide members with their account information by using Credit Union computer system.
• Balance cash and transactions daily.
• Process money orders, cashiers checks, credit card payments and cash advances, etc.
• Open subaccounts for existing members.
• Cover Reception desk when needed/scheduled.
• Perform miscellaneous tasks such as, scanning, shredding, rolling coin, or other tasks assigned by supervisor.
• Work Saturday rotation.

Position Qualifications:

• Punctual, positive, friendly, outgoing, dependable and cooperative.
• Professional, well-developed interpersonal and communication skills necessary for assisting members and projecting a positive image as a representative of the Credit Union.
• Must have exceptional attention to detail.
• High school diploma or equivalent is required.
• Previous experience in member services and/or teller area of a credit union or other financial institution preferred.
• Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
• Working knowledge of computers and Microsoft Office: Word, Excel, Outlook and Teams

Required Education and Experience

• High school diploma or equivalent, plus at least one year of experience in financial institution, retail or sales.
• Professional, well-developed interpersonal skills essential to deal courteously and effectively with a diverse group of callers, visitors and vendors.
• Knowledge of a multi-line phone system and typing/word processing/data entry skills.
• Basic mathematical skills.

Job Type: Full-time

Pay: $16.77 - $18.18 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Cash handling: 1 year (Required)
• Banking: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person

Salary : $17 - $18