What are the responsibilities and job description for the Dog Groomer position at Folsom Dog Resort & Training Center?
Professional Dog Groomer
Full-Time | Commission-Based
Are you a skilled groomer who values safety, precision, and strong client relationships?
We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a professional who takes pride in high-quality grooms, clear communication, and protecting the physical and emotional well-being of every pet.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300 locations. We’re proud to be in an $8B industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple:
Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Position Overview
This is a commission-based role reporting to the General Manager.
Our groomers are trusted professionals responsible for:
- Delivering high-quality, breed-appropriate grooms
- Maintaining strict safety standards
- Communicating clearly with pet parents
- Protecting the health and emotional well-being of every pet
- Safety and communication are just as important as technical skill.
What You’ll Do
- Grooming & Safety
- Perform full grooms, baths, and touch-ups to professional standards
- Assess coat condition and pet temperament before starting services
- Never compromise safety for speed or aesthetics
- Monitor pets closely for signs of stress, injury, or health concerns
- Follow all handling protocols, especially for senior, anxious, aggressive, or medically sensitive pets
- Ensure pets have water and potty breaks during longer appointments
- Maintain safe tool handling and equipment checks daily
Client Communication
- Conduct thorough meet-and-greets to clarify expectations
- Explain coat condition, grooming limitations, and realistic outcomes
- Obtain approval for any additional services or pricing adjustments
- Provide post-groom updates and report any health observations
- Respond promptly to client calls and emails
- Rebook and maintain your client base professionally
Cleanliness & Professional Standards
- Maintain a sanitized grooming space at all times
- Sweep hair promptly and clean bathing/drying areas daily
- Disinfect drying rooms daily and deep disinfect weekly
- Properly label and identify all pets in your care
- Communicate clearly with pet care staff regarding pet location and timing
What We’re Looking For
- We are seeking a groomer who is:
- Experienced and technically skilled
- Calm, patient, and safety-focused
- Strong in written and verbal communication
- Detail-oriented and organized
- Professional and reliable
- Comfortable working in a team-based resort environment
You must be able to:
- Groom all breeds and coat types confidently
- Lift up to 60 lbs
- Stand for extended periods
- Work weekends
- Handle pets safely and gently at all times
Qualifications
- 2–4 years professional grooming experience preferred
- Grooming certification preferred but not required
- Strong knowledge of breed standards and scissoring techniques
- Commitment to humane handling practices
Work Schedule
- Full-Time
- Monday–Friday shifts
- Weekend availability required
Benefits & Perks
- Health, Dental & Vision Insurance
- Employee Pet Care Discounts
- Tips
- Growth opportunities within NVA
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
Folsom Dog Resort & Training Center is the most award-winning pet care facility it the greater Sacramento area. Since 2008, we've provided award-winning dog boarding, dog day care, dog training, and dog grooming services to thousands of clients and canine guests. Over 20 years of industry experience has resulted in a an expert, talented team that is passionate about delivering unmatched pet care and customer service. Our mission is to make pet ownership worry-free by providing outstanding pet care in a safe, healthy, happy environment for their dogs.