Outbound Supervisor - Shipping

Description

Since 1948, Follett Products, LLC, has led the industry in designing and manufacturing high-quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the food service and healthcare industries.

Follett currently has an opportunity for an Outbound Supervisor to join our team at our Easton, PA location!

Our benefits package includes medical, dental, and vision insurance; paid time off; paid holidays; retirement plan with company match, bonus opportunity, and much more.

 Job Summary: 

The Outbound Supervisor is responsible for supervising both employees and processes for shipping finished goods and parts. They are also involved in the customer fulfillment process for service and spare parts to ensure orders are picked, packed, shipped accurately and safely, and on time.

Essential Functions: 

· Supervises and leads warehouse outbound staff (pickers, packers, shippers).

· Identifies and implements process improvements to increase efficiency.

· Coordinates picking, packing and shipping schedules for customer fulfillment.

· Ensures accurate and timely customer shipments. 

· Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. 

· Handles ERP system processes and troubleshooting of related issues.

· Investigates shipping errors, identifying bottlenecks and implements corrective actions to mitigate future issues.

· Implement appropriate discipline per the collective bargaining agreement and company guidelines recommending termination of employment when necessary.

· Assist with cycle counting and yearly physical inventory.

· Maintains and approves all work records utilizing automated time & attendance system for attendance and payroll applications.

· Special projects/responsibilities as assigned.

Requirements

Qualifications: 

· Bachelor’s degree in Operations Management, Supply Chain, Logistics or related field preferred or relevant experience in lieu of degree required.

· Experience using ERP systems, proficiency with CSI Syteline preferred.

· 5 years’ supervisory experience; in a union environment a plus.

· Experienced with data management and data analytics.

· Proficient in Microsoft Office tools.

· Able to work independently and manage multiple tasks.

· Excellent communication, organizational and problem-solving skills.

Working Conditions/Physical Requirements:

· Must be able to lift and/or carry of up to 25 lbs.

· Must be flexible to work weekend Supervisor coverage rotation (weekend coverage is compensated hourly).

· Extended periods of walking.

· Noise level: low to moderate.

· Work Environment: Office/exposure to non-temperature-controlled manufacturing environment.

Travel Requirements: 

· Minimum travel required.

If you meet the position’s qualifications and are looking for an exciting and challenging career with growth opportunities, then Follett is the place for you. Follett Products, LLC is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.