What are the responsibilities and job description for the Continuous Improvement Manager position at Fokker Services Group?
Are you a driven professional with a passion for optimizing processes? Do you want to play a key role in leading the improvement activities across the entire business unit while helping define best in class service to our customers? Then the position of Continuous Improvement Manager at Fokker Services Group may be your next challenge!
The Challenge
As a member of the Global Continuous Improvement (CI) team, you are responsible for defining service levels that are recognized by our customers. You achieve this by developing and implementing reliable, cost-effective processes for every service at every location. You will work closely with the Managing Director of Fokker Services Americas and his staff to implement best practices and develop the strategic roadmap for our mission to me the best in class services provider to our customers.
Job Description
As a Continuous Improvement Manager, you effectively manage the CI roadmap. You facilitate the adoption of the Lean Six Sigma methodology and guide both employees and management through the CI program. You ensure buy-in from all key stakeholders to successfully roll out the CI program.
You also act as a business partner to various departments by organizing, planning, and executing CI projects and activities. You verify return on investment (ROI) by setting targets and measuring performance. Continuity is ensured by managing progress within the CI portfolio and reporting to the Head of CI and the Global Steering Committee.
In addition, you are part of the Global CI team, where you support colleagues at other Fokker Services Group sites and promote best practices. You report directly to the Managing Director of the site.
Experience & Qualifications
- At least 3 to 5 years of experience in a similar role, preferably aerospace-related
- Master’s or Bachelor’s degree preferred
- Lean Six Sigma Black Belt certification
- A pleasant personality; collaborative and innovative mindset
- Excellent communication and presentation skills
- Strong analytical skills, data-driven decision-making ability, and knowledge of information systems
What We Offer
- The opportunity to have a significant impact on business results
- A competitive salary and attractive secondary benefits
- A supportive and fun-loving team, ready to collaborate and achieve our shared goals
- 401k with company match
- Medical, Dental and Vision
- Company paid Short-Term/Long-Term Disability, life insurance and AD&D policies
- Optional supplementary coverages
- Employee Assistance Program (EAP)
- Paid time off
- Employee Incentive program
- Ample room for professional and personal growth with a high level of autonomy
About Fokker Services Group
At Fokker Services Group, our primary goal is to exceed reliability requirements so that customer aircraft can continue doing what they are meant to do—stay in the air! As an aftermarket integrator with expertise in design, production, maintenance, and airworthiness, commercial and defense operators around the world rely on us to ensure the continued competitive operation of their fleets.
We offer a unique independent capability for comprehensive single-source solutions with a global footprint, including facilities in Europe, Asia, and the Americas. Fokker Services Group has a profitable turnover of €250 million and employs approximately 1,000 people.
Our Values
As a High-Performance Organization, our core values are reflected in everything we do:
Customer Focus
We meet and exceed customer expectations by offering unique and tailored solutions. Creating clear expectations and building sustainable relationships based on quality, safety, and trust is what we value most.
Innovative Thinking
Our success is based on an innovative mindset. We identify and create new opportunities, products, and customer solutions by being bold, taking the lead, and making decisions. With our entrepreneurial and growth-oriented mindset, we explore and learn new ways of working every day.
Global Excellence
We strive for quality, reliability, and excellence. Together, we create a high-performance culture where digital transformation, continuous learning, and improvement are central. Sharing knowledge and interdisciplinary collaboration help us inspire one another and achieve our shared goal: exceeding expectations and keeping aircraft where they belong—in the air!
We Care
Our people are at the heart of our organization. Only together can we create an inclusive and respectful working environment where we motivate, support, and inspire one another. We make a difference by being open, honest, respectful, and empathetic. Safety, quality, and trust are of paramount importance.