What are the responsibilities and job description for the Front Desk Clerk position at Focus Hospitality?
Overview
We are seeking an energetic and detail-oriented Front Desk Clerk in a full-service hotel with a smile to serve as the welcoming face of our organization. In this vital role, you will provide exceptional customer service and support office management functions. Your enthusiasm and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic workplace.
Duties
- Greet visitors and clients warmly, ensuring a professional and friendly first impression
- Answer multi-line phone systems efficiently, directing calls accurately and courteously
- IHG and Opera experience preferred
- Provide customer support through excellent phone etiquette and personalized assistance to clients
Qualifications
- Proven experience in office administration, clerical work, or as a receptionist with strong organizational skills preferred
- Previous experience in customer service roles that require active listening and problem-solving skills preferred
Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! This role is perfect for motivated individuals eager to grow their administrative expertise in a supportive environment.
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15 - $18