What are the responsibilities and job description for the Front Desk Coordinator position at Sycamore Hills Dentistry?
Front Desk Coordinator
Sycamore Hills Dentistry | Fort Wayne, Indiana
At Sycamore Hills Dentistry, we believe the front desk is far more than answering phones and scheduling appointments — it is the heartbeat of the patient experience.
We are currently looking for a friendly, organized, and dependable Front Desk Coordinator to join our growing team. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a positive, supportive workplace that genuinely values both patients and team members.
About Us
Sycamore Hills Dentistry is a locally owned, private dental practice in Fort Wayne, Indiana — not a corporate office.
Founded by Dr. Nicholas Rorick, a Fort Wayne native, Navy veteran, and graduate of Indiana University School of Dentistry, our practice was built around providing friendly, modern, family dentistry in a state-of-the-art environment.
Our purpose is simple: “We get to compassionately serve our community by providing friendly, modern, family dentistry.”
We are passionate about creating an outstanding patient experience while building a workplace culture where people enjoy coming to work each day.
What You’ll Do
- Welcome patients warmly and professionally
- Answer phones and assist patients with scheduling and questions
- Coordinate and maintain efficient provider schedules
- Verify insurance and assist with administrative tasks
- Present treatment and financial information clearly and confidently
- Help create a smooth, organized, and positive patient experience
- Support teammates and contribute to a collaborative office culture
What We’re Looking For
- Positive, friendly, and professional personality
- Strong communication and organizational skills
- Comfortable multitasking in a busy environment
- Reliable, detail-oriented, and self-motivated
- Customer service experience preferred
- Dental or healthcare office experience is a plus, but not required for the right person
Why Team Members Love Working Here
- Positive and encouraging team culture
- Modern, growing private practice
- Leadership that values people and development
- Opportunities to learn and grow professionally
- Competitive pay and bonus opportunities
- Consistent scheduling and supportive systems
- A workplace built around teamwork, enthusiasm, and professionalism
Benefits May Include
- Health insurance reimbursement plan
- PTO and paid holidays
- Retirement plan options
- Employee dental benefits
- Office bonus program
- Continuing education and growth opportunities
Position Details
Job Type: Full-Time
Schedule: Monday–Friday
Location: Fort Wayne, Indiana
If you are looking for more than “just a job” and want to be part of a growing practice that truly cares about its patients and team, we would love to hear from you.
Apply today — we are excited to meet you.