What are the responsibilities and job description for the Quality Assurance & Compliance Associate position at FOCO?
🏢 Who we are
Team Beans/Forever Collectibles (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and a broad variety of products, our company is reaching new heights every day. The success of FOCO’s expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team!
🔍 The Opportunity
We're looking for a Quality Assurance & Compliance Associate to join our Supply Chain Quality & Production team. This role supports our U.S. - based quality operations and plays a key part in ensuring every product meets FOCO's safety, compliance, and performance standards before shipment.
If you have an eye for detail, an interest in product development and compliance, and a desire to grow within a dynamic CPG organization, we want to hear from you.
🎯 What You’ll Do
✅ Product Quality Assurance & Control
- Support pre-shipment inspections and in-line quality checks
- Review test reports, factory submissions, and inspection documents for accuracy
- Maintain QA/QC logs, trackers, and documentation in digital systems
- Assist with rework coordination and issue resolution when defects arise
🌐 Supplier Compliance & CSR
- Help manage documentation for supplier compliance (SEDEX, FLA, FLMA, NCAA, Disney, Walmart, Amazon, etc.)
- Support audits and compliance requirements with internal teams and vendors
- Communicate directly with suppliers on submission needs and expectations
📄 Product Specs & Safety
- Assist in creating and maintaining product specifications and packaging confirmations
- Ensure all products comply with general product safety regulations and retailer standards
- Collaborate with product teams on early risk assessment reviews
🤝 Cross-Functional Collaboration
- Coordinate with FOCO’s global offices, including China-based QA teams, to monitor sample statuses, testing, and inspection progress
- Liaise with sourcing, design, and production teams to close quality loops
- Provide technical documentation support to suppliers
📊 Quality Reporting
- Track customer complaints and assist with identifying trends
- Contribute to monthly QA scorecards and internal reports
📚 Training & Development
- Complete training in QA systems, product safety, and compliance
- Participate in online learning modules to build industry-specific knowledge
✈️ Travel
- Up to 30-35% travel to Asia (China) for factory visits, audits, and inspections as required
💼 What You’ll Need
- Strong attention to detail and organizational skills
- Excellent communication and follow-up abilities
- Ability to manage multiple projects in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, Outlook); experience with QA systems a plus
- A collaborative, curious mindset and willingness to learn
- Previous QA/QC or product compliance experience is a bonus, but not required
🌟 Why FOCO?
- Work with passionate people at the intersection of sports, entertainment, and innovation
- Learn and grow inside a fast-moving global CPG organization
- Access to competitive compensation and career development support
- Make an impact on products that reach millions of fans worldwide
Tryouts are open at FOCO! If you're ready to kick off your career in product quality and compliance, this is your shot.
📩 Apply now and help us deliver products that fans can trust.